- Report: #858482
Complaint Review: MDS communications - mesa Arizona
Reported By:
Discouraged -
mesa, Arizona, United States of America
Submitted:
Updated:
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MDS communications
545 w Juanita ave. mesa, 85210 Arizona, United States of America
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MDS communications Hippocrates, dishonest, and uncaring! mesa, Arizona
Where to start? OK, Non-profit- the reason there non-profit is because they raise their administrative costs to show no profit. The owner certainly hasn't given up his family SUNs season tickets. HMMM sounds like profit to me. They hold employees accountable for raising a certain amount of funds per week, Yes it sounds reasonable, till you find out their getting paid per phone call, no matter how much money is raised for the charity. On top of that they ask donors for up to 5x's more than they gave last time. I had to ask a elder people on S.S. for as much as 10,500 dollars,when they helped the last time with 20 bucks 3 years before that, REALLY??
Next- Training-the training is minimal at best, first week, your put in a room with a Pin-up, biker, wanna-be, who's married to a convicted sex offender, and a bunch of addicts. Then your thrown on the phone and left to die, if you make it, you get assigned a team leader, who is to help you get better. Good luck with that! You can ask for help till your blue in the face, their not held accountable for how your doing under their supervision. In fact they get promoted no matter what they do.
Now before you think I tried and didn't do my job, I've been there for 2 yrs and watched many good people, who were there for years, get fired because they expect us to raise the same amount of money they were getting 4-5 yrs ago before the economy really tanked, the goals are just too high. when ever I asked what I was doing wrong, they kept saying nothing your doing a good job, your doing everything your supposed to be doing. Bottom line they get tax incentives to rehire people, therefore they want it to be a revolving door.
Last but not least they make everyone stop working to pray 3-4 times a day, as far as I know that's a BIG federal NO NO I come to work to work, I go to church to pray, if I wanted to pray at work, I'd work in a church
Next- Training-the training is minimal at best, first week, your put in a room with a Pin-up, biker, wanna-be, who's married to a convicted sex offender, and a bunch of addicts. Then your thrown on the phone and left to die, if you make it, you get assigned a team leader, who is to help you get better. Good luck with that! You can ask for help till your blue in the face, their not held accountable for how your doing under their supervision. In fact they get promoted no matter what they do.
Now before you think I tried and didn't do my job, I've been there for 2 yrs and watched many good people, who were there for years, get fired because they expect us to raise the same amount of money they were getting 4-5 yrs ago before the economy really tanked, the goals are just too high. when ever I asked what I was doing wrong, they kept saying nothing your doing a good job, your doing everything your supposed to be doing. Bottom line they get tax incentives to rehire people, therefore they want it to be a revolving door.
Last but not least they make everyone stop working to pray 3-4 times a day, as far as I know that's a BIG federal NO NO I come to work to work, I go to church to pray, if I wanted to pray at work, I'd work in a church
2 Updates & Rebuttals
slim
Arizona,United States of America
Get your facts straight
#2UPDATE Employee
Thu, September 20, 2012
First off MDS is not non-profit, they are a communications corp. A buisiness ! They call for non profit and conservitive organizations. They charge for every completed call- a little different thant the way you made it sound... and the charge covers the long distance charges for the call, as well as the postage and printing costs for any pledge letters mailed out. The company pays between $11.00 and $14.00 an hour . With that kind of pay you can bet you will be held to a higher standard. The training is as good as if not better than any other call center. And by the way who cares what the trainer looks like or who shes married to? Does he work there? then who cares!
If you were termed its because you couldnt or didnt do your job, the goals are set by what the room average is; thats what everyone around you is raising in that program, yes some of the asks are high but you can accept gifts as low as even $5.00.
They let you know coming in the door that they are a Christian company, they dont insist you pray, just that you be quiet while they do. Nobody forced you to apply, nobody forced you to take the job and nobody forced you to stay. Get your facts straight, and stop being bitter about ypur situation . If it was that bad why did you stay for two years?
Discouraged
mesa,Arizona,
United States of America
Real MDS Communications Contract
#3Author of original report
Mon, March 26, 2012
This proves their dishonesty. http://www.sos.state.co.us/ccsa/ViewReports.do?ceId=3627&evId=3627&evEntityType=SN
