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  • Report:  #189910

Complaint Review: Meineke Muffler - Orange Connecticut

Reported By:
- West Haven, Connecticut,
Submitted:
Updated:

Meineke Muffler
404 Boston Post Road Orange, 06477 Connecticut, U.S.A.
Phone:
203-795-0207
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My breaks started squeaking so I made a Saturday appointment at Meineke to have them checked. After the original inspection Larry gave me a quote of a little over $800.00. He said all my brakes were low and needed to be replaced. I looked at him and said $800.00 brake repair for a 2003 car with only 29000 miles on it. He looked at me quite surprised and said I usually check the car myself before I put through the quote. Let me go take a look.

He came back and said that his guy was just being overly cautious and I did not need all 4 brakes replaced. He also said that the price on the quote for the brake pads were too high. He adjusted the quote and came back to me with a price of $450.00 for the work I needed done. Needless to say I had no confidence in this companies work ethic so I told him to put the car back together and that I was taking the car to the dealer because if I needed that much work done on the brakes already then something was wrong.

I took my car to our local garage and here is what my car needed. Set of front brake pads. Remove and replace 4 wheels for brake inspection. Rears looked good. (4W/Disc) install front brake pads and maching 2 front rotors.

They also removed a nail from one of my tires and fixed the leak. My bill came to $245.00. A far cry from $800.00.

Carol

West Haven, Connecticut
U.S.A.


3 Updates & Rebuttals

Robert

Jacksonville,
Florida,
U.S.A.
Not cost effective to turn rotors

#2Consumer Comment

Thu, May 04, 2006

Brand new, they are thin. If there was a problem with them at 29K miles, it was probably due to warpage. you cannot machine warpage out of a rotor. Replacing them is just more cost effective.


Dave

Jacksonville,
Florida,
U.S.A.
You still got ripped off

#3Consumer Comment

Thu, May 04, 2006

Why did they replace the rotors on a car with 29000 miles? They didn't need replacing. The whole brake job should've been about a $100.00. The rotors should've been turned, not replaced, and pads. Tire repair is $20.00.


Sean

Portland,
Oregon,
U.S.A.
Nice Carol

#4Consumer Suggestion

Thu, May 04, 2006

You did the right thing when something didn't smell right. Hopefully other people read this post, and will be more cautious when they take there cars in for repairs.

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