- Report: #1125134
Complaint Review: Melissa Austin Fitness - Nevada Missouri
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Melissa Austin Fitness
http://melissaaustinfitness.com Nevada, Missouri, USA
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Melissa Austin Fitness / Pure Fitness and Bootcamp STEALS MONEY FROM INDIVIDUALS VIA FACEBOOK "SALES"! Nevada Missouri
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Oh where to begin with this girl...
She posted on February 3, 2014, on Facebook that she had a number of Beachbody programs for sale because she was "no longer a Beachbody coach." Many people jumped at the chance to buy the discounted programs and quickly paid her via PayPal. She said she would mail packages on February 5, 2014. Well, first excuse as to why programs weren't shipped was that there was a huge snowstorm... OK, fine, weather confirmed that there was a storm in her area. The following day, the packages were supposedly being picked up from her home... yep, that didn't happen either. Meanwhile, I requested a refund and asked that she not send my program. She issued a refund via PayPal on February 7, and guess what? It was declined by her bank. At the same time, she had not shipped out the programs to any of the other buyers, either! Her refund continued to be declined; she was then asked to mail cashier's checks to each person who she owed a refund to on Saturday, Feb. 15. She said she would. But then there was an excuse that her dad died and she was traveling back and wasn't able to get to the bank. So instead she issued another refund on February 18, and today it was again declined. I WISH I could say I was the only one experiencing problems, but there are a number of other buyers who have had the same thing happen to her. They hadn't asked for a refund; they wanted their programs... But she issued "refunds" to them anyway instead of shipping their purchases. Those refunds have also been declined.
Meanwhile she continues to provide sob stories about why she hasn't been able to ship packages or get the refunds issued. We are still waiting to actually get our money back or our program.
I decided to look into this lady further, being that she operates a fitness business, so you would hope that she's not a complete fraud. Well, her website says she is ACE and NASM certified; but if you go to the ACE and NASM websites and check her credentials, neither site is able to find a certified trainer with such a name. Coincidence? I think not. I would say this girl is a complete fraud in so many ways. Not to mention based on the photos I've seen, I certainly would not hire her to be my personal trainer (aren't they supposed to be fit?... that's like going to see a Doctor who smokes and eats McDonalds every day for advice on how to be healthy!).
STAY AWAY from this girl. I'm thankful that right now I'm only out $40 and not more than that, but because I know others are being scammed, I want to make sure there aren't others of you who reach out to her for "personal training" and get scammed out of much more than $40.
