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  • Report:  #580370

Complaint Review: Meredian Financial Corporation - Costa Mesa, California Internet

Reported By:
Anonymous - Tampa, Florida, United States of America
Submitted:
Updated:

Meredian Financial Corporation
3080 Bristol St., Suite 430, Costa Mesa, California, Internet, United States of America
Phone:
800-532-0755
Web:
www.meredian.com
Categories:
Tell us has your experience with this business or person been good? What's this?

This company and individuals listed led me to believe they would conduct a refinance of my home mortgage.  They were believable in the beginning keeping close touch w/me, returning all calls until they manipulated me into sending them a $500 up-front deposit and then to order an appraisal for $339 -- a copy of which was never received even though they consistently said a copy would be forthcoming.  Even faxed them a copy of a recent appraisal which they said they couldn't use.  Don't want the copy now as I know it is meaningless.  They probably paid the appraiser a very small share of the $339 and retained the balance for themselves.

Once they had the deposit and the appraisal fee, they began creating a scenario by which they would eventually be able to put me on hold, which is exactly what they did.  They commenced to ignore my calls and emails and never contacted me again to inform me of the disposition of the refinance no matter how many times I called or emailed or who I called or emailed.  The only time they then responded was to the Better Business Bureau complaint I filed -- their response to the BBB for not going forward with the refinance was more doubletalk and preposterous demands that had already been discussed; they were already aware that what they were asking was not doable but still maintained that the refinance had been approved pending my accomplishing their ridiculous and unrealistic demands. 

Mr. Assali in Legal finally stepped in and emailed me w/threatening and intimidating language, told me my case was being considered by the Legal Dept. and assurred me I would be contacted within 24 hours.  He stated a refund would be contingent on the "Lock-In Rate" -- a phrase used to confuse the consumer and one which the BBB is aware they use all the time to alienate the customer. Another lie from James Assali: never heard from him again.  This entire episode lasted for four months.  They went thru all  the steps of a scam starting out w/Alex who was the first to contact me, then to Milford who was the smooth one who somehow got me to agree to sending the money, then to Edwin who was the last one I spoke w/who told me he would get back to me in a half hour and then literally disappeared.

By this time they had already asked me for documents, bank statements, income confirmations, everything a legitimate broker would need; they did all the right things up til then.  After that no one ever answered their phones.  Caught Alex one afternoon, am sure totally by mistake; acted totally different then when he first contacted me -- very cold and distant, not the kind, vulnerable approach he originally used.  He told me my case was on hold pending a ridiculous requirement which he already knew wasn't going to happen.  Looking back now I see this whole ordeal was probably a typical bait and switch scheme, each individual playing their roll at the appropriate time ending up with James Assali who I guess is the one who is supposed to shut the customer down for good completely w/intimidation.  The public needs to be careful with this company as they have likely scammed thousands of people. 

The BBB is still working on the case and they informed me they already have a thick file on this company from others and are compiling a file in order to move forward on them. I am going to take the advice of Ripoff and not submit my real a name and location as one shouldn't trust these people. But please know that I have every record of every phone call, email and document to support what I have reported here.  In addition to the complaint filed with the BBB, I have also registered a complaint with the Federal Trade Commission.  I realize I am an adult and am responsible for my own actions and I accept that.  But these people at Meredian are so adept at being deceptive and insidious that it is scary that I fell for it as skeptical as I normally am. If this report will help someone in the future then I am happy to have taken the time to file these reports.

      



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