We have been waiting on a refund from metro pcs for almost 4 months. Each time we talk to them they change the date on the report to make it look like we havent been waiting that long. They say our check is on the way to our mailbox...but it has been for 4 months now. We've called head quarters, customer service, sent emails, you name it. They are a bunch of jokers. They owe is quite a bit of money and are REFUSING to pay it back to us.