- Report: #1331754
Complaint Review: Metroplex Roof and Fence - Corinth Texas
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Metroplex Roof and Fence
6801 S Interstate 35 E Corinth, 76210 Texas, USA
Phone:
940-497-8002
Web:
www.
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Metroplex Roof and Fence Metroplex Roof Received payment for services we rendered and ran Corinth Texas
Received payment for the services we rendered and are now not making payment or answering our calls. In May of 2016, Wes, a salesman for Metroplex Roof and Fence contacted us to give a bid for replacement windows for one of their existing customers. In late July 2016 Wes contacted me and let me know that the customer was ready to purchase the windows. James met with Brad, the project manager, and they signed the contract and got a check for $8,739.25 which was half of the total of the job. The windows came in and were installed on September 8, 2016. The customer paid Metroplex Roof and Fence upfront for the total of the replacement windows. Despite that fact, upon completion of the job, no one would answer the phone. Neither Wes nor Brad work for the company any. James went up to the office in Corinth and spoke with George, the office manager, and Shea, the accounts payable person. At first they tried to deny knowing about the job and denied having ordered the windows. Then, upon showing them the deposit check (signed by Shea) and the signed contract they claimed they only could give us $2,000.00 that day and would give us the remaining $4,633.00 the following Friday. On Friday, September 16th, again no one would answer my phone calls. I blocked my number and I finally got Stephanie to answer the phone. She claimed everyone was "in a meeting." I requested to speak with Chuck Fairchild and she stated he was on a 5 week vacation in Mexico. Metroplex Roof and Fence was paid in full for services we delivered and have made every attempt to avoid paying us what is owed.
