Ripoff Report REVIEW /Commitment to Customer Satisfaction
Metropolitan Adjustment Bureau joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
By ED Magedson - Founder, Ripoff Report
Metropolitan Adjustment Bureau approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.
As a part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to Metropolitan Adjustment Bureau did just that.
METROPOLITAN ADJUSTMENT BUREAU CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
" Here at Metropolitan Adjustment Bureau, we’ve spent over 40 years building a reputation by supplying personalized attention and professional representation that our clients’ claims require and deserve.
As public insurance adjusters, we help you sort through the maze of red tape and get you back on your feet quickly by securing the loss site and reporting the claim, assessing and inventorying your damaged property, preparing and submitting detailed estimates to make you whole, and assisting with your relocation needs. We specialize in fire, earthquake, theft, vandalism, hurricane, tornado, wind and water damage claims.
WHY METROPOLITAN ADJUSTMENT BUREAU IS BETTER THAN THEIR COMPETITORS
” Metropolitan serves clients in 11 states, including Arizona, California, Colorado, Kentucky, Minnesota, Montana, Nevada, New Mexico, Oklahoma, Texas, and Utah.
The team of insurance adjusters that assess your claim on day one will be your advocates until the claim is resolved and you have a check in hand. We’re on your side.
At Metropolitan Adjustment Bureau most claims can be resolved within 3-4 months, other complex claims do take longer. We are with our clients the whole process through until the claim is resolved.
METROPOLITAN ADJUSTMENT BUREAU - TESTIMONIALS
Metropolitan took care of us and got us the maximum amount from the insurance company in a timely manner and without the headache. We would recommend them to anyone without any problem. - Arthur and Hannah Calkins
Simply stated, Metropolitan has an uncanny ability to move losses through the maze of policy conditions, insurance company red tape, and procedures required to obtain a proper settlement. Through the claims process, they have always allowed me to restore my property as quickly as possible while negotiating a significantly greater settlement than the insurance company originally offered. - Rick Thurman, Beverly Hills Sports Council
It is a genuine pleasure for us to recommend the services of Metropolitan Adjustment Bureau to their prospective clients. In our time of need, the comfort of working with such compassionate and professional people at Metropolitan was a great experience for us. - Lan and Mimi Nguyen, Lang Van, Inc.
Thank you all for the best service and outcome. Metropolitan was so professional and even got me more money than I thought I would have been entitled to. Once they came on board I never had to worry again. - Andi Pearson
Our sincerest appreciation for the outstanding work you have done in assisting us throughout our challenge with the water leak and major in-home disaster. We highly recommend your professional expertise to anyone needing assistance in recovering costs via their insurance company and in coordinating the many contractors associated with restoring a home back to order. We admire your concerns for our wellbeing! - Robert and Kathy Davis, SVP, Hilton Hotels Corporation
We are extremely happy with the turn out. Without your help, we would have been helpless and at the mercy of the insurance company. I never realized the complexity and details that were involved. You can be sure I will be recommending Metropolitan Adjustment Bureau to anyone who is in need of a public adjuster. -Tony Black
Metropolitan Adjustment Bureau provided excellent customer service when our cabins burned. [The fire caused] damage to our restaurant, museum, theater, lodge, and shopping facilities. They went above and beyond in order to service our needs and communicate with the insurance companies. They rolled up their sleeves to help clean in order for us to be open for the 4th of July weekend - Gary A. Martinson, Owner, Mirage Homes
Our company sustained a fire and flood which materially affected our business. We hired Metropolitan Adjustment Bureau to handle the claim. We are glad we hired them for many reasons. They worked directly with our carrier and construction suppliers which enabled us to focus on getting back to business. Additionally, they were instrumental in negotiating on our behalf with the carrier for business interruption recovery. Without their expertise, we certainly would not have been able to re-coup the kind of claim dollars that we did. - Brian Siegel, CFO, Energy Club, Inc.
Through the entire process, the ongoing support and responsiveness of your entire staff that resulted in the negotiations of a fair, speedy and equitable resolution with our insurance carrier, more than justified your fee. Kindly accept our thanks for the great services rendered to our firm. -Mayer Separzadeh, Action Investment Group
METROPOLITAN ADJUSTMENT BUREAU - STATEMENTS FROM THE OWNER – NATE NAHIMAS
" My name is NATE NAHMIAS and I am of owner of MAB . I would like to thank you for taking the time to review
Metropolitan Adjustment Bureau takes pride in providing the highest quality SERVICE.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH
As stated above, Metropolitan Adjustment Bureau is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.
After speaking with the management at MAB and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give MAB a positive Rating. MAB made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.
STATED IMPROVEMENTS FROM METROPOLITAN ADJUSTMENT BUREAU
Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. MAB is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
*Any consumer not receiving satisfaction from a member of Ripoff Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected].
This kind of dedication to customer service means that MAB will do whatever it takes to make sure their customers are properly taken care of.
In the future, if anyone has any complaints or concerns with MAB, you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company’s response and to insure customer satisfaction). Or call Metropolitan Adjustment Bureau at (818) 905-6800
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with MAB or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report’s Corporate Advocacy Program, please contact us at [email protected].
Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that Metropolitan Adjustment Bureau meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Consumers can feel safe confident and secure when doing business with Metropolitan Adjustment Bureau.
Here's why:
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Metropolitan Adjustment Bureau ‘s Commitment to Excellence and Consumer Satisfaction.
Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.