- Report: #1297993
Complaint Review: MiraVie Skin Cream & Eye Serum - Santa Ana California
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Author Confirmed
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MiraVie Skin Cream & Eye Serum
PO Box 25380 Santa Ana, 92799 California, USA
Phone:
(888)537-5319
Web:
Categories:
Business Rating:
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MiraVie Skin Cream & Eye Serum MiraVie Skin Creme leaves Red Rash. No Refunds and Hard To Cancel. Santa Ana California
It was a telephone transaction with a credit card on Dec. 19th 2015. In the call I was never told I would be put on a "monthly" billing club to receive more product. I was told it was a one-time, special promotional offer. I paid the price of the products, which was, $4.95 for the skin creme and $5.95 for eye serum. Was then told by the person on the phone this was to cover the S&H. I received both products together in the same box. I thought it was strange, the only thing in the box besides the 2 small bottles, was a slip of paper, that said MiraVie, (888)537-5319 or (888)317-4364 email: [email protected] or [email protected]
Quanity 1 Miravie-skin Miravie skin cream
Quanity 1 Miravie-eye Miravie eye serum shipping method: first class mail
Thank you for your order!
No pricing, no item #, No confirmation or account# for me with this company. Nothing showing me that a balance would be due in the future with this company if I did not call and cancel. Or that I would be receiving any other products in the future or when I could expect their arrival. Nothing. I started using the product right away and after 4/5 days a nasty, red rash breaks out on the sides of my face. I discontinue use of the product. Now I'm wearing make-up to cover up the rash. I put the product back in the box. Was going to throw it away. But laid it aside instead.Took the rash over a week to go away. Called dermatologist that was recommended by my family doctor. Waiting to get into the doctor, finally the rash cleared up. to me, the end. Until I get my Feb card statement. I see the 2 charges for the product I had ordered on Dec 19. But on Jan 02 theres a charge for, Dolomod Lavisheye $85.95 and one on Jan 02 Qas*Proskinmax $89.95. I called the numbers provided And the company told me that was for the 2 products I had already received. I explained that I was never told there would be a balance due. I offered to send the products back. They told me that I had 14-days to try and return the products. I was shocked. I was never, ever told this. I explained how the product reacted to my face skin. They didn't seem to care at all. So, I cancelled my order right then and called my card company to dispute the charges. In the mean time, I received another product and another charge from this company MiraVie. That charge was $94.90 on Feb 02 2016. I'm now out over $275.00 for 2 small bottles of junk that breaks my face out! This company is deplorable! Should be ran out-of-town! I have dealt with companies that have the monthly or bi-monthly clubs for you to keep receiving their products. I do know how that works. Good, reputable companies never keep you in the dark but send tons of literature about their products and plain statements to show how much you owe, how much you've paid and their prices of their products. This is a shady company. Needs shut down. I'm doublely upset with my card company that I have had since 1991. They have taken some off but are holding me responsible for the rest. In 15 years this has only happened to me one other time. Companies are not what they used to be, I do know that!!! Shame on you Capital One!!
