- Report: #811670
Complaint Review: MotherEarth.com - Internet
Reported By:
Anne -
Yuba City, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
MotherEarth.com
Internet, United States of America
Phone:
Web:
www.MotherEarth.com, www.VitaNet.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
MotherEarth.com VitaNet.com Previous good experience with VitaNet,now switches to MotherEarth, unresponsive to order status or refund request. Internet
Ive been buying BioFreeze by the gallon from Vitanet.com since 2008 without a problem. In October 2011, I placed an order without noticing the shift to MotherEarth.com while ordering.
After multiple queries over last few weeks to ask whether they were shipping or refunding my credit card before ordering from another company, I received the announcement that my account (needed to check order status and complain some more) didnt exist.
I Googled up both Mother Earth and VitaNet and found many disgruntled customers. Soheres my post. Ill contact my credit card company to see if they can do anything to fix this mess.
After multiple queries over last few weeks to ask whether they were shipping or refunding my credit card before ordering from another company, I received the announcement that my account (needed to check order status and complain some more) didnt exist.
I Googled up both Mother Earth and VitaNet and found many disgruntled customers. Soheres my post. Ill contact my credit card company to see if they can do anything to fix this mess.
