- Report: #1091247
Complaint Review: Motor Trends | Pre-owned Dealer | Alvin Texas - Alvin Texas
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Author Not Confirmed
Why?
Motor Trends | Pre-owned Dealer | Alvin Texas
3971 FM 528 Rd Alvin, 77511 Texas, USA
Phone:
(281) 488-8887
Web:
www.motortrendsonline.com/
Categories:
Business Rating:
(0)
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Motor Trends | Pre-owned Dealer | Alvin, Texas Erik Brito ANOTHER SHADY DEALER ! Alvin Texas
Report Attachments
I Purchased a 2005 Corvette from Erik Brito, I got the car Inspected by the Chevrolet dealership and they told me the tires were in bad condition. I told Erik that and he even saw the Inspection results. I told him that I will not get the car if that was the case Erik assured me that the tires were in good condition. When I got the car, the Tires were showing wires they were in very bad condition!. The car was shaking all over and it wasn't even safe to drive!. Now they wont do anything about Erik wont answer his phone and weeks later his manager just answered the phone to tell me they didn't lie to me when I have Emails from Erik and pictures of the tires. STAY AWAY FROM THESE PEOPLE!.
4 Updates & Rebuttals
Mike
Alvin,Texas,
Glad we could help.
#2REBUTTAL Owner of company
Fri, October 18, 2013
I have spoken with the author of this report personally and we have cleared this issue up completely. The salesperson that he was attempting to contact wasn't answering his phone (as stated in the complaint) because he was no longer employeed here. As a result, the customer assumed (understandably so) that he was being ignored and became upset. Out of anger he wrote a negative report online. This situation was very concerning to me as we take great pride in making sure our customers are taken care of and recieve the attention that they deserve. In the event there is an "issue" we are more than happy to step in to ensure that our customers are happy with their purchase and the process. This situation was resolved immediately with one telephone conversation and a brief explanation of the facts. I appreciate the customer in this case sharing his experience with us and giving us the opportunity to clear up the situation. We are always happy to help and welcome any further feedback.
coast
Florida,Your report has no validity
#3Consumer Comment
Sun, October 13, 2013
You wrote, "Erik assured me that the tires were in good condition" then you wrote, "they told me the car had perfect tires"
You seem unsure if they claimed the tires were good or perfect. You changed your story. Your report has no validity.
jcperez1988
boynton beach ,Florida,
I'm sure you think you know it all ..
#4Author of original report
Sat, October 12, 2013
I bought the car online in TX I live in FL.I got the car checked. I thought the people at motor trends were honest.
I believed them when they told me the car had perfect tires.
coast
Florida,Not the brightest light in the harbor
#5Consumer Comment
Sat, October 12, 2013
Why did you take the car to the Chevrolet dealership? You totally ignored their evaluation. Why did you purchase a car that was shaking all over and unsafe to drive?
You knew the tires were bad when you purchased the car. Not your smartest plan, huh?
