- Report: #61777
Complaint Review: MWI*Simple Escapes - Stamford Connecticut
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Author Confirmed
Why?
MWI*Simple Escapes
www.simpleescapes.com Stamford, not listed Connecticut, U.S.A.
Phone:
877-836-6903
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Simple Escapes, MWI*Simple Escapes, MKS Simple Escapes 2, MMI Simple Escapes, RIPOFF! Simple Escapes is a scam con-artist, fraudulent business I found on the internet. They've screwed others, and now they're trying to do it to me. Stamford Connecticut
I found Simple Escapes through another website. I clicked on it because it offered a $25.00 Gift Card to K-Mart. I went to close the window because I wasn't interested, but then got a pop-ip window that said they'd give me 2 $25.00 Gift Cards. I thought, ok, I'll do it, get the information and the Gift Cards. It was for a 30-day trial period anyway so I could always cancel. This was on May 27, 2003.
I never received the membership kit in the mail. I called them on June 18, 2003 to tell them I never received it, and they were going to send another one out to me via US Postal Mail.
I checked my checking account today (June 25, 2003) and learned that they'd already charged the $14.95 monthly membership fee to my account, which made my account become overdrawn.
I called them at 1-877-836-6903 and spoke to a CSR and his supervisor. I was told that they would cancel my account and refund the $14.95, but that as per their policy, they are not responsible for any overdrawn bank charges on memberships that are bought over the Internet. I told her this was not acceptable, and asked to speak to her supervisor. She told me to fax Consumer Affairs at 402-661-2198, which has been trying to go through now for almost 30 minutes.
I will update this as I get more information, but I plan on filing a claim wiht the Better Business Bureau when I'm done here. I'm also thinking of creating a website that will warn others. Contact me if you have anything to add, or can think of anything else I can do. Thanks!
Kelly
Cincinnati, Ohio
U.S.A.
I never received the membership kit in the mail. I called them on June 18, 2003 to tell them I never received it, and they were going to send another one out to me via US Postal Mail.
I checked my checking account today (June 25, 2003) and learned that they'd already charged the $14.95 monthly membership fee to my account, which made my account become overdrawn.
I called them at 1-877-836-6903 and spoke to a CSR and his supervisor. I was told that they would cancel my account and refund the $14.95, but that as per their policy, they are not responsible for any overdrawn bank charges on memberships that are bought over the Internet. I told her this was not acceptable, and asked to speak to her supervisor. She told me to fax Consumer Affairs at 402-661-2198, which has been trying to go through now for almost 30 minutes.
I will update this as I get more information, but I plan on filing a claim wiht the Better Business Bureau when I'm done here. I'm also thinking of creating a website that will warn others. Contact me if you have anything to add, or can think of anything else I can do. Thanks!
Kelly
Cincinnati, Ohio
U.S.A.
4 Updates & Rebuttals
Kelly
Cincinnati,Ohio,
U.S.A.
They refunded my money!
#2Author of original report
Thu, July 03, 2003
YEAH!!!!! They refunded my overdraft fees yesterday! All I did was stay on top of them. I called them and faxed them about every other day or so. I also sent letters to each Member Works office by US Mail. Do whatever you can, say whatever you have to. Thanks!
Kelly
Cincinnati,Ohio,
U.S.A.
Information regarding Member Works, Inc.
#3Author of original report
Wed, June 25, 2003
Corporate Headquarters: 680 Washington Blvd. Stamford, CT 06901 (203) 324-7635 Other Offices: 9500 West dodge Rd. Omaha, NE 68114-3314 7324 Southwest Freeway Suite 2000 Houston, TX 77074 MemberWorks Canada Corp. 1801 McGill College Suite 800 Montreal, Canada H3A 2N4 WEBSITE: www.memberworks.com Phone # that I called 1-877-836-6903 FAX: 1-402-661-2198 I got their website from the Better Business Bureau when I filed my complaint.
Kelly
Cincinnati,Ohio,
U.S.A.
Complaint filed with Better Business Bureau
#4Author of original report
Wed, June 25, 2003
I filed a complaint with the Better Business Bureau today also. While doing so, I found a website for either Simple Escapes' parent company or an affiliate. It is www.memberworks.com, Corporate Offices: Headquarters 680 Washington Boulevard Stamford, CT 06901 (203) 324-7635 I sent them an email also. I'm going to call this phone number also.
Kelly
Cincinnati,Ohio,
U.S.A.
ILLEGAL CHARGE!
#5Author of original report
Wed, June 25, 2003
I wanted to add that they charged my account prior to my 30-day trial period being up. THIS IS ILLEGAL!
