- Report: #470683
Complaint Review: My Grand Resorts - Henderson Nevada
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My Grand Resorts
2250 E. Tropicana Ave., Suite 19-295, Las Vegas Nevada 89119 Henderson, 89052 Nevada, U.S.A.
Phone:
866-668-7412
Web:
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My Grand Resorts Timeshare Rip-off; Timeshare SCAM, Jim Thayer LIED, DO NOT TRUST Henderson Nevada
In December 2008, we received a call from Mr. Jim Thayer of My Grand Resorts, saying that his company was buying timeshare points. He had a businessman/buyer in some other country who wanted to buy several hundreds of thousands of Fairfield or Wyndham point. At the time, we were very interested in selling our timeshare so we agreed to look at what the company had to offer. We researched My Grand Resorts on the web and found all sorts of great comments about the company and a beautiful website. We received an acceptance letter which was to be signed by all owners of the timeshare. We also received an "Owner Authorization to Release Information and Authority to Act on Owner's Behalf" form. We subsequently called Mr. Thayer back and discussed in depth how the company was going to proceed. We were promised over and over that My Grand Resorts was not one of those fly-by-night companies that rips people off. Jim Thayer appeared to be an honest individual. We had no reason to doubt him. We signed, notarized, and returned both forms on Dec 22, 2008, along with our personal check for $481.00. We sent it via certified mail and it was received and signed for by Flo Van Horn at My Grand Resorts. Our check was cashed and deposited at US Band in Portland OR on Jan 2, 2009. When we did not hear anything back from Mr. Thayer by February, we began calling and emailing the company. We were reassured by everyone who answered the phone and the emails responses that the sale of our timeshare was on track. We continued to call and email in Feb, March, and April.....nobody returned our calls & emails. Our check for $481.00 was cashed and we have nothing to show for it. My Grand Resorts and Mr Jim Thayer are rip-offs!! If a company calls you to say they can sell your timeshare ......DON"T BELIEVE THEM AND DON'T SEND THEM ANY MONEY!!!! Other names associated with My Grand Resorts are Christine as well as Robert Francoeur, Owner. This complaint has also been filed with the BBB in Nevada.
Jeri
Clinton County, Illinois
U.S.A.
Jeri
Clinton County, Illinois
U.S.A.
1 Updates & Rebuttals
SBrittany
Los Angeles,California,
Grand Resort Timeshare Scam
#2Consumer Comment
Mon, November 18, 2013
Time shares have been in existence so long now that I find it hard to believe anyone even listens to the presentations anymore much less buys them. I go to several different charity auctions every year and there is ALWAYS a time share usage up for auction because the owners never use them and, because they are donating the use of their time share, they at least get to take a donation write off on their taxes. I don't care what I'm offered for the value of my time to listen to a presentation - it's just not worth it.
