Complaint Review: Mygenevawatch.com - Glendale California

These people are scam artist in the worst sort of way. They fail to give you the information you need to cancel the "free trials and clubs" that you have inadvertantly signed up for.

This all began with a visit to ebay.com, at the end of my ebay visit a web page poped up on my browser, it had ebay.com on it and ask me to complete a short survey. Well as I found out it wasn't ebay at all. I did the survey and it offeredme a "free" gift of a geneva watch for a small shipping and handleing fee, $1 plus $4.99.

As I stated before accepting this "free" gift and giving them a card number to use for the shipping, gets you enrolled in a number of "free trial and club offers". This is a guarentee that they will use and abuse your card untill you cancel it.

I was billed two different times, the first by CLUBH in Virginia. I couls never find any more information on these people. The second time by mygenevawatch.com, for the amount of $39.99 by CLUBH and $89.99 for mygenevawatch.com.

I got information from this web site as to what to tell the people at my bank so they would take me serious. When I first contacted the bank I was mostly just blown off. But when I went there in person and started asking for forms and addresses for bank regulators, and card issuers, I was treated much differently. Needless to say I did in fact get all my money back, and did cancel my debit card.

This all started in mid to late January, and as of mid February I am still getting calls saying my shipment is ready and they have my card number, and address. When I get these calls I am more than happy to tell these theives that they don't have anything worth while.

I have filed a complaint with the FTC, the Atourney General in California and Virginia. I encourage everyone that has been scamed by these people to stay dilligent with your bank and file complaints. Maybe someone will shut them down before long.

As an after thought the original pop up that caused all the trouble was adware by gamevance. Super anti spyware free edition will take care of it and a lot of other trash on your computer.

People like this give all internet trade a bad name, and need to be SHUT DOWN.

 

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder RipoffReport.com Author of www.ripoffrevenge.com

Rip-off Report PO Box 310, Tempe, Arizona 85280