- Report: #559816
Complaint Review: Mylife - reunion.com - Santa Monica California
Reported By:
djinnio1 -
San Mateo, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Mylife - reunion.com
2118 Wilshire Box 1008 Santa Monica, 90403 California, United States of America
Phone:
1-888-704-1900
Web:
http://www.mylife.com/about-us
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Mylife - reunion.com This company made an unauthorized $60 charge on my credit card. Santa Monica, California
This company charged $60 to my credit card without authorization. Fortunately, I spotted it immediately and my credit card company, Chase, is taking care of it. I don't even know how they got my credit card number, which creeps me out!
1 Updates & Rebuttals
djinnio1
San Mateo,California,
United States of America
Free trial --> Annual fee. D'oh!
#2Author of original report
Mon, January 25, 2010
My sincere apologies to MyLife.com! After further investigation, I found that I had signed up for a free trial of MyLife.com and the trial lasted a year. It was so long ago that I really had not remembered signing up for it, I'm afraid. I contacted MyLife.com and their Customer Support immediately refunded me for $55 and that will give me one month more of the service for the $5 difference, which I find very satisfactory. They could not have been nicer about it.
To other users of this service, beware that you must close your MyLife account before the deadline, or you will be automatically billed. If you don't know what your deadline is, log into your MyLife account, check your account settings and you can easily find it.
