- Report: #700129
Complaint Review: MyLife - Santa Monica California
-
Author Not Confirmed
Why?
MyLife
2118 Wilshire Blvd, Suite 1008 Santa Monica, 90403 California, United States of America
Phone:
888-704-1900
Web:
www.MyLife.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
MyLife ***CREDIT CARD FRAUD*** Santa Monica, California
I received an email from "MyLife" and the subject line said this:
"Some one just searched your email address online Fri, February 25, 2011 6:40:17 PM".
Now, I've searched for contact info for old friends from this site before, and they seemed legit, so I followed the directions and went to the site.
To access "who searched..." I was required to subscribe to a membership. Many choices, I picked the one month for $14.95. The fine print said that unless I cancelled before the end of one month, it would automatically renew at the annual rate (total upfront) of $119.40.
Well, after following all the directions, I got the answer to who was searching for me:
"Who's Searching for You™ (0)" ...as in NOBODY!
When I immediately called the billing dept to cancel my one month membership and demand a refund for the false advertising, I was told that I had selected the $9.95 membership (I did NOT!), and was already charged $119.40 (twelve months worth)!
Despite my insistence that was not true, that there should be a $14.95 charge ONLY (month not over, so shouldn't be already automatically renewed) and that amt should be reversed, I was told the amt charged to my credit card was $119.40, and nothing else (no one month membership/$14.95 charge), and the reversal should appear on my statement in 7-10 days.
Although I received a confirmation number from "Vicky", the billing dept rep, for the "reversal" of the charge, you can imagine my doubts of any good faith effort on their part based on the preceding account of their false advertising and credit card fraud.
I've already contacted my bank to block the charge, and have posted this experience to my Facebook status with the request that my friends repost it to theirs in an effort to warn others not to fall victim to the same scam that I did.
"Some one just searched your email address online Fri, February 25, 2011 6:40:17 PM".
Now, I've searched for contact info for old friends from this site before, and they seemed legit, so I followed the directions and went to the site.
To access "who searched..." I was required to subscribe to a membership. Many choices, I picked the one month for $14.95. The fine print said that unless I cancelled before the end of one month, it would automatically renew at the annual rate (total upfront) of $119.40.
Well, after following all the directions, I got the answer to who was searching for me:
"Who's Searching for You™ (0)" ...as in NOBODY!
When I immediately called the billing dept to cancel my one month membership and demand a refund for the false advertising, I was told that I had selected the $9.95 membership (I did NOT!), and was already charged $119.40 (twelve months worth)!
Despite my insistence that was not true, that there should be a $14.95 charge ONLY (month not over, so shouldn't be already automatically renewed) and that amt should be reversed, I was told the amt charged to my credit card was $119.40, and nothing else (no one month membership/$14.95 charge), and the reversal should appear on my statement in 7-10 days.
Although I received a confirmation number from "Vicky", the billing dept rep, for the "reversal" of the charge, you can imagine my doubts of any good faith effort on their part based on the preceding account of their false advertising and credit card fraud.
I've already contacted my bank to block the charge, and have posted this experience to my Facebook status with the request that my friends repost it to theirs in an effort to warn others not to fall victim to the same scam that I did.
