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  • Report:  #829666

Complaint Review: MyTarp.com - Marietta Georgia

Reported By:
Consumer Defender - Sacramento, California, United States of America
Submitted:
Updated:

MyTarp.com
3605 Sandy Plains Road, Suite 240-104 Marietta, 30066 Georgia, United States of America
Phone:
404-551-4347
Web:
MyTarp.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I called on Friday to get ship out time b4 I order online.  Was implied would go out Monday.  Called in a week for tracking info, talked to "Travis" was told not even shipped yet. I said it should be here by now. He rudely told me that it said on website would ship in 5-7 days (LIE #1) site said CUSTOM ORDERS ship in that time. Asked for owner/GM.  He said that was him (LIE #2) said I could tell he wasnt.  Said he could only ship out items today, I said fine. Asked again for supervisor. Told me hold on and then got a "Josh".  He said GM "just left" (likely LIE #3) we argued about what I was told regrding ship out time. Rude and abrasive, talks over you and doesnt know his facts either.  Told me the best was to ship out today, I said fine.  I insisted he ship out today as promised, I am on a time crunch, and he, like Travis was more interested in making matters worse by wanting to cancel the order.  I said do not and ship as promised.  Got a call later from Josh telling me he was going to cancel the order ecause they cant please me.  I told him NP, ship it as promised and hung up.  He went ahead and cancelled it anyway!!!  TOTAL JERKS!  If they worked for my company , they would be fired!  What a fine example of sad employees and a boss who you cant get ahold of to tell him, if HE even cares!!  So SAD!!  I would ask you NOT to give your money to people like this.  I will pay a little more NOT to do business with this sad company!


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