- Report: #1280623
Complaint Review: Naked Wines - Napa California
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Naked Wines
500 First St. Napa, 94559 California, USA
Web:
https://us.nakedwines.com/voucher.htm
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Naked Wines Lures you with $100 coupon then charges you monthly for nothing. Napa California
NAKED WINES send unsolicited disount card for $100 and when you buy their over inflated priced wines (poor quality) they charge you a monthly $40 membership fee (for nothing) without your approval and they take money out of your credit card account. - this is a scam
1 Updates & Rebuttals
Doug
Livermore,California,
USA
Naked Wines is not a scam
#2Consumer Comment
Sat, May 13, 2017
I have been a member of Naked Wines for years.
We are not a Wine Club, we are Wine Investors.
When you join, you commit to investing $40 a month. All of this money goes to investing in our Winemakers and bringing on new Winemakers and it is not at all easy to become a Naked Wines Winemaker.
All of our investors we refer to as Angels. In exchange for us investing our money, we get to purchase really great wines at 40 to 60% off list price. Think of it as your Wine 401(k). Now, let's say that you do not want to invest $40 a month, No Problem, you can still order our wines, except that you will be paying the full list price. Additionally, since many of our wines are boutique and made in small batches, these are frequently only available to our Angels as Angel Exclusives.
It also needs to be mentioned that we Fully Guarantee all of our wines 100%. If you did not enjoy the wine, then just call in to the Customer Happiness Team and they will be delighted to credit you back on the cost of the wine. Try doing that at the supermarket.
Also, every month, if you order a case of 11, they throw in a Super Premium bottle of another wine for free.
For the rate that I consume wine, I find that I order a case every three months. So that by the time I order, I have three months, or $120, in my account and that pretty much covers the cost of the next case.
And if your order is valued at $100 or more, you will also receive Free Shipping. Under $100, and the shipping is a flat $9.99. And in most cases, you will receive you wine in one or two days after ordering. For myself, my personal best is receiving my case 20 hours after I had ordered it. Now that is impressive.
When you come to Naked Wines, the terms are "Clearly" stated on page one. The description of what we do and how we do it, is right there and it is presented in "Taking You By The Hand" manner. To me, the only way you can get confused is if you did not read what was in front of you. And that is on you, not the company. You need to do your "Due Diligence" whether it is Naked Wines or any other business.
In conclusion, I live in the middle of Wine Country and I am surrounded by really, really great wine. Truth be told, I rarely buy our local wines these days and for the most part exclusively consume Naked Wines wines.
I came into Naked Wines by way of the introductory "Get $100 off a case worth $160" voucher and it was absolutely one of the best moves I have made. I get to taste really good wine and online, I have made really good friends.
Yeah, I am delighted to be a part of Naked Wines.
