- Report: #746804
Complaint Review: National Fitness - Internet Internet
Reported By:
Seth -
Charlotte, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
National Fitness
1645 East Highway 193, Suite 100 Internet, 84040 Internet, United States of America
Phone:
8006587727
Web:
www.nationalfitness.com
Categories:
Business Rating:
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National Fitness DON'T DO A CONTRACT WITH ANY GYM THAT USES NATIONAL FITNESS FOR BILLING! Internet
National Fitness Rip OFF!
I have a contract with them for a gym called Club Fitness in Charlotte, NC. The contract clearly states that if i move out of State, my contract will be canceled. I contacted National Fitness and asked them exactly what they needed as proof. They told me to send a copy of recent bill or bank statement showing my new, out of state adress. I sent this CERTIFIED MAIL and recieved proof that it was signed for and delivered on 6/16 (two weeks ago). They have not only refused to stop the monthly debits, but flatly deny that they recieved my documentation despite the fact that I have proof that they did recieve it! They told me to, "Send it again" which is quite unbelievable...I flaty refused to resend as I am quite sure the same thing will happen again. I have called several times and spoken with a Manager (Chelsea) who was completely worthless...I am in the process of retaining an attorney to protect my consumer rights.
I have a contract with them for a gym called Club Fitness in Charlotte, NC. The contract clearly states that if i move out of State, my contract will be canceled. I contacted National Fitness and asked them exactly what they needed as proof. They told me to send a copy of recent bill or bank statement showing my new, out of state adress. I sent this CERTIFIED MAIL and recieved proof that it was signed for and delivered on 6/16 (two weeks ago). They have not only refused to stop the monthly debits, but flatly deny that they recieved my documentation despite the fact that I have proof that they did recieve it! They told me to, "Send it again" which is quite unbelievable...I flaty refused to resend as I am quite sure the same thing will happen again. I have called several times and spoken with a Manager (Chelsea) who was completely worthless...I am in the process of retaining an attorney to protect my consumer rights.
1 Updates & Rebuttals
Seth
Charlotte,North Carolina,
United States of America
National Fitness - UNPROFESSIONAL!
#2Author of original report
Thu, June 30, 2011
National Fitness Rip OFF! I have a contract with them for a gym in Charlotte, NC. The contract clearly states that if i move out of State, my contract will be canceled. I contacted National Fitness and asked them exactly what they needed as proof. They told me to send a copy of recent bill or bank statement showing my new, out of state adress. I sent this CERTIFIED MAIL and recieved proof that it was signed for and delivered on 6/16 (two weeks ago). They have not only refused to stop the monthly debits, but flatly deny that they recieved my documentation despite the fact that I have proof that they did recieve it! They told me to, "Send it again" which is quite unbelievable...I flaty refused to resend as I am quite sure the same thing will happen again. I have called several times and spoken with a Manager (Chelsea) who was completely worthless...I am in the process of retaining an attorney to protect my consumer rights.
