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  • Report:  #147790

Complaint Review: National Small Business Alliance - NSBA - Washington DC Pennsylvania

Reported By:
- Milwaukee, Wisconsin,
Submitted:
Updated:

National Small Business Alliance - NSBA
1201 Pennsylvania Ave. Washington DC, 20004 Pennsylvania, U.S.A.
Phone:
202-661-4764
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
The NSBA contacted us over the phone, on our business line. My husband is an electrician, and started his own company in 2002. THey told him he would be getting a credit card with a $5000 credit line, so he agreed. Once the paperwork came we realized it was a whole different situation. Nothing was garunteed reguarding a credit card. It was simply discounts and rebates we could find our self. We called to cancel within the first 30 days as they required. When we did not hear from them reguarding our refund, we called again. THey said on the previous call we did not request a refund, which was false. We requested the refund again, and they said we would need to return the info packed they sent us, and we did so immediately.

To date we have not recieved our refund, and are unable to contact them, as they never answer the phone. It has been 4 and a half months of waiting. THe last time I talked to a gentleman, he said he would give it to the manager, as it shouldnt be taking so long for the refund, and then they said we would recieve it within the next week. That was over 2 weeks ago.

This company is taking advantage of small business owners who are already struggeling, and it is outrageous! Someone needs to put a stop to this situation. We have had tp close our business due to people ripping us off! With 45 complaints on this company, why isnt anyone stopping it.

Janie

Milwaukee, Wisconsin
U.S.A.


2 Updates & Rebuttals

Dennis

Washington,
District of Columbia,
U.S.A.
REFUND CHECK WAS SENT

#2REBUTTAL Owner of company

Fri, July 08, 2005

The first problem was that we do NOT have a "Janie from Milwaukee, Wisconsin" in our database but we do have 316 members in that area. Had Corey been identified as the member, we could have responded quicker. Corey, for everyone's sakes including yours, in the future please identify yourself versus having your wife use her name. It makes it impossible for any company to identify the buyer Check # 37405 was sent on 7/6/05 foi a full refund.


Dennis

Washington,
District of Columbia,
U.S.A.
CAN'T FIND YOU

#3REBUTTAL Owner of company

Thu, June 30, 2005

Janie, We can't find you. We have 336 member who live in Milwaukee, WI. Please either provide your husband's name or call me directly to diuscuss. Dennis Mario NATIONAL SMALL BUSINESS ALLIANCE, INC. 760-322-5572 Main 760-406-6035 eFax [email protected]

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