- Report: #113860
Complaint Review: National Small Business Alliance - Cathedral City California
-
Author Not Confirmed
Why?
National Small Business Alliance
Po Box 1630, Cathedral City, California, U.S.A.
Phone:
800-5066722
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
National Small Business Alliance ripoff Cathedral City California
I have also been deceived by the national small business alliance. I was contacted by phone and was told that I would be debited 99.00 and would have 30 days to review the package and loan info.
Unfortunately, within the 30 day review period my checking account was debited for the full year. This was completely unexpected, and i was under the assumption that unless I utilized the benefits I would not be charged the yearly fee. I did not use the benefits, and contacted the company within 30 days for the refund of 99.00 and the additional yearly fee.
I returned all materials via certified mail on july 27, 2004. I contacted the company 2 times by phone regarding my refund and spoke to a rep that told me it would not be released until sept 2, 2004.
It is now oct 20, 2004 and i still have not received my monies due to me. I have tried to contact customer service and the mail box is always full.
Lynda
e rochester, New York
U.S.A.
Unfortunately, within the 30 day review period my checking account was debited for the full year. This was completely unexpected, and i was under the assumption that unless I utilized the benefits I would not be charged the yearly fee. I did not use the benefits, and contacted the company within 30 days for the refund of 99.00 and the additional yearly fee.
I returned all materials via certified mail on july 27, 2004. I contacted the company 2 times by phone regarding my refund and spoke to a rep that told me it would not be released until sept 2, 2004.
It is now oct 20, 2004 and i still have not received my monies due to me. I have tried to contact customer service and the mail box is always full.
Lynda
e rochester, New York
U.S.A.
1 Updates & Rebuttals
Lynda
e rochester,New York,
U.S.A.
national small business alliance
#2Author of original report
Mon, October 25, 2004
I tried to call the company 12 times on 10/21/04, their mail box is full. I then used the email service, and was told that i would receive a response within 24 hours. I still have not received a email back as to when i will receive my refund. However, i did speak to a rep on 10/22/04, (it seems that if you call first thing in the a.m. you can obtain a rep)I was advised that they received all the materials back and confirmed that i should have received a refund over 1 month ago. She then stated that the check will be released on 10/28/04. I will update you if I actually receive the check back.
