Chris
Carmichael,#2Consumer Suggestion
Sat, April 01, 2006
Stand up and fight for your rights! I got an attorney and I am getting a complete refund of every dime I paid for NW&P! They ripped me off and now are forced to return my money to me. This is illegal and if you don't stand up for your rights then shame on you for allowing this to happen to you! Your property management company is using NW&P as a way to collect more than rent from you. Allot of double talk and hiding truths to keep you in the dark about what is going on.
Chris
Carmichael,#3Consumer Suggestion
Sat, April 01, 2006
Stand up and fight for your rights! I got an attorney and I am getting a complete refund of every dime I paid for NW&P! They ripped me off and now are forced to return my money to me. This is illegal and if you don't stand up for your rights then shame on you for allowing this to happen to you! Your property management company is using NW&P as a way to collect more than rent from you. Allot of double talk and hiding truths to keep you in the dark about what is going on.
Chris
Carmichael,#4Consumer Suggestion
Sat, April 01, 2006
Stand up and fight for your rights! I got an attorney and I am getting a complete refund of every dime I paid for NW&P! They ripped me off and now are forced to return my money to me. This is illegal and if you don't stand up for your rights then shame on you for allowing this to happen to you! Your property management company is using NW&P as a way to collect more than rent from you. Allot of double talk and hiding truths to keep you in the dark about what is going on.
Chris
Carmichael,#5Consumer Suggestion
Sat, April 01, 2006
Stand up and fight for your rights! I got an attorney and I am getting a complete refund of every dime I paid for NW&P! They ripped me off and now are forced to return my money to me. This is illegal and if you don't stand up for your rights then shame on you for allowing this to happen to you! Your property management company is using NW&P as a way to collect more than rent from you. Allot of double talk and hiding truths to keep you in the dark about what is going on.
Chris
Carmichael,#6Consumer Suggestion
Tue, February 14, 2006
Don't let NW&P along with Your Property Management Company give you a bunch of double talk. This is a way for them to TAKE money from you. You need to talk to other residents and join together to get NW&P out of buisness. Call your local Board of Supervisiors, TV station in your area that have a consumer hotline, call fair housing. Last but not least find an attorney that will help you and all of the other residents that have been taken advantage of. Get your money refunded!!!!! They are STEALING from you and you are paying a processing fee for them to rip you off! Don't just sit there and believe what you are being told! It doesn't make sence, so use your own better judgement and take back what is yours!!!!!Trust yourself!!!
Jenee
Phoenix,#7Author of original report
Wed, February 11, 2004
I was exasperated trying to get some answers from either my apartment complex or the billing company. I ended up writing National Water & Power and copied it to my apartment complex that I would pay the only the amount of bill I understood until someone gave me a reasonable explanation of how the billing works and what I am paying for. So for the next couple of months I short paid my bill, however, paid what I thought seemed fair. I did finally get a call from a NW&P representative who was very informative as to how the billing is handled. To my understanding, it seems that NW&P only bills the way the apartment complex instructs them. So, in the end, a person would need to go to their aparment management to find out why the water might be so high all of a sudden. Or encourage them to check for leaks in other aprtments or in water lines on the property that may cause the water usage to keep going up for unknown reasons. After talking to the NW&P rep, also felt the apartment complex should encourage the leasing agents to be more forthcoming with what the renter can expect in terms of the billing they will be receiving from NW&P. In retrospect, I don't think my leasing agent was being completely honest and downplayed the additional cost of water, paid seperately from the rent. The NW&P rep was also very informative as the how the water, sewer and trash is allocated & why the numbers tend to fluctuate. I paid the balance I owed on the short pays and NW&P took off any late fees I had incurred. I haven't approached my apartments on the water issue, as my bills seems to be where it should be, now. But if I see my water shoot up again, the apartment management will be where I go to get the right answers.