Roman
United States of America#2Consumer Comment
Thu, December 17, 2009
Not surprised for attitude Im dealing with this sorry as* company too. 2 months after their customer totaled my car and still didnt receive a single dollar. They give me single offer I counter with little bit more and since then nothing happened, except one letter where Ms. McDonald say to me : If I do not take their offer they will assume I want to keep my car and they will give me what they offer me first time minus the salvage value Well I dont think they can force mu accept offer I rejected. Anyway I already wrote my own report.
Bart
Oswego,#3Consumer Suggestion
Sun, April 12, 2009
You do NOT have to go to a Nationwide approved shop to get reimbursed. You do need to have a Nationwide adjuster estimate the damage to the vehicle for reimbursement, or at the very least good photos and documentation of repairs from a licensed repair shop. Nationwide has a very poor track record with quality repair shops. They have a reputation for not paying for complete repairs and poor customer service.
Dee
Florida,#4Consumer Suggestion
Fri, March 20, 2009
Your husband should have never fixed or sold the car without Nationwide's approval. Because the vehicle was not repaired through one of their approved shops, you were not eligible for reimbursement of the cost to repair. You said you had your own insurance company inspect the car... why did you not file the claim through them? You would have had to pay your deductible, but you can always file through your own insurance company. Nationwide did nothing wrong here. Sorry. And I know what I am talking about because I work in insurance (not for Nationwide)
Teehongedbandit
Henderson Ville,#5Consumer Comment
Fri, March 20, 2009
I don't think you understand how insurance works or you would see that the company satisfied its obligation to you. Maybe not in a timely manner due to a filing error (God forbid someone make a mistake...) but it was satisfied. No tricks, no gimmicks. Your complaint is unwarranted.