Janelle
Schertz,#2Author of original report
Fri, March 17, 2006
Dear Janelle Thank-you for your interest in Net Detective. We are sorry that you did not find it useful. We stand by our commitment to customer satisfaction and that is why we are glad to offer a 90-day money-back guarantee. To ensure that your refund is processed quickly, please print and sign the following agreement and mail it back to us and we will gladly refund your payment in its entirety. customercaredotcom.com/refund/ Please mail the completed form to us at: Net Detective c/o Harris Digital Publishing Group Attn: Refund 1392 S. Woodland Blvd. Deland, FL, 32720 USA We will notify you when the refund has been processed. Thank-you again. Michelle Phillips Vice President Customer Service Net Detective P.S. We appreciate your feedback. Please take a moment to offer suggestion about how we can improve Net Detective. netdetective.net/comments