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  • Report:  #1088063

Complaint Review: netSpend - Austin Texas

Reported By:
C. W. Bridges - Plantersville, Texas,
Submitted:
Updated:

netSpend
P.O. Box 2136 Austin, 78768-9924 Texas, USA
Phone:
866-930-9924
Web:
netspend.com
Tell us has your experience with this business or person been good? What's this?

I was contacted by netSpend that my IRS REFUND was being sent after paid by the local IRS Austin Campus, and would receive it soon. My address, phone number, and pertinent info has been the same for 30 plus years.

No reason for the card to go missing in the mail. I have contacted them by phone many times to resolve this issue After March 24, 2013 or assist me in finding out what happened to the card. They now block my phone numbers, and block the [email protected] relative to my eMail address.

A Internal Revenue Agent told me in my trying to solve this issue, that they were no more than a "schill" as he called it to mask illegally transferring they money to differing accounts than they report.

They refuse to assist in any form of information on "where" the card was actually mailed to, "who" cashed it in, or "account number" where it  was transferred to, standing behind the claim by any person you talk to there, that this information is confidental to their client that purchased the card. THis fullfills blocking anyone, including the IRS/FBI from investigating without court orders, completing a "fraud/theft" of the money.

The FBI puts this in "stolen identity" position and the IRS puts it in a "lost" refund position, since the card was cashed on March 17th, so they are clear of any fault since the funds were paid. 

NetSpend refuses to answer any Certified Mailing, eMails, and buy out of answering any questions on this. It is my understanding of what was told to me by Law Enforcement, that there are thousands of such cases they hear about and can do nothing about it.

NetSpend hides most of it's holdings in Mexico using their "partners in paper" as go-betweens.

BEST SCAM of THE DECADE I've come across!



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