- Report: #990298
Complaint Review: netspend - Internet Texas
Reported By:
nickrou -
winder, Georgia, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
netspend
Internet, Texas, United States of America
Phone:
Web:
www.netspend.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
netspend Meta bank account fraud Internet, Texas
Netspend / Meta Bank is a fraudulent company that steals from the poor.
I have been charged twice on single transactions on several occasions and charged double or more for transaction fees.
Customer service reps provide no awnsers to resolve the issues. They charge you to dispute any discrepancies and hold funds up to 2 months.
They took $80 some odd dollars from my account during Christmas weekend for money I did not receive from two failed transactions at an atm.
The following weekend it happened again and I was left without gas money to get to work. Luckily I was able to borrow the money from somebody or I could have lost my job. Visa is the financial institution on the card. I suggest people call them with their complaints which I did so. This did not resolve the issue but if visa gets enough complaints about a fraudulent company their affiliated with then maybe Visa will sever any relationship to this crooked, bag of thieves.
The following weekend it happened again and I was left without gas money to get to work. Luckily I was able to borrow the money from somebody or I could have lost my job. Visa is the financial institution on the card. I suggest people call them with their complaints which I did so. This did not resolve the issue but if visa gets enough complaints about a fraudulent company their affiliated with then maybe Visa will sever any relationship to this crooked, bag of thieves.
2 Updates & Rebuttals
nickrou
winder,Georgia,
United States of America
customer service has no interest in the netspend card holder
#2Author of original report
Sun, January 13, 2013
If your company had any interest about me as a card holder then the funds removed from my account would have been returned when I spent countless hours on the phone with netspends customer service. i am not emailing my acct. info over the net. customer service should have handled it promptly. go to your facebook and see how many people have the same issue. Meta bank holds money on a mass scale which leads to mass interest. I will pursue a legal class action remedy for the doings of bank. I am sure there will be plenty of victim's like myself ready to sign on.
Travis
USANetSpend
#3UPDATE Employee
Fri, January 11, 2013
We apologize for the problems you experienced with our service.
We understand that there has been money taken from your account. Please send your information to [email protected] and we will be happy to look into this for you.
We assure you that it is always our objective to take care of our cardholders interests. And we apologize again for any inconvenience this has caused.
Thank you,
NetSpend
