john_SanFrancisco
SANTA CLARA,#2Consumer Comment
Wed, October 07, 2009
Dear NextWeb Media / Predicto Customer representative,
While your NextWeb Media / Predicto CEO answers on Fox News LA on sexting trends and give advice to parents on how teens should use cell phone.
Here is what we can read on some cell phone service boards.
Here is a kid asking for help on T-Mobile
I just started receiving these random texts from Predicto.com asking me to vote and something about a $50,000 sweepstakes. I dunno what that is, but then I got suspicious so I went and checked my account balance on T-Zones. APPARENTLY, IT SAID I OWED $9.99 FOR A "DOWNLOAD." I checked Predicto.com, and it said it charged $9.99/mo as a "download" or "premium text," if you may, if you signed up. BUT I NEVER SIGNED UP. Oh my god, my dad is going to get SO MAD at me for something I never even did because he will think he cannot trust me with a phone. I MUST get rid of that $9.99 on that bill before it comes, or he's going to take away my phone FOR GOOD, even if I DO explain and am not wrong. He is just like that. I don't wanna cause him any trouble because he has enough on his mind with his hemorrhoids and such, so please guys, how can deal and get rid of that $9.99 that I never signed up for that's going to appear on the next bill statement?
Here is another complaints:
My 70 year old mother who knows nothing about text messaging showed me her phone the other day. On it was a bunch of messages from 654654. So we reviewed her bill and found that she had been paying $9.99 a month for Predicto service. Upon calling Verizon, they told us how to cancel the service and they promptly credited the amount. They also put a block on premium content.
Dear Customer representative, if you still have a rest of humanity or understand what human compassion means, please ask your company to stop this kind of business.
I think that your company scammed enough people (your CEO claimed 1.8 Millions people) now to start another business that does not target the weakest in our society.
john_SanFrancisco
SANTA CLARA,#3Consumer Comment
Tue, October 06, 2009
Dear Predicto /
NextWeb Media Customer service rep,
Did you present your
apologies to hundreds of thousand subscribers who are represented in the class
action started on 9/17/2009 in Eastern District of Michigan for such little
things as common law breach of contract, unfair or deceptive business acts or
practices, tortuous interference with a contract, or unjust enrichment?
Actually NextWeb Media
owns several bogus like Predicto, Residential Email and other bogus companies
which run the unthorized scam across the country and millions of Americans get
billed $9.99 most of the time without knowing it.
In 2006, your actual
CEO and President (EYAL YEZCHEKELL
and ITAI KATHEIN)
were previously involved in another cramming
scam (or unauthorized billing scam) organized by Email Discount Network, LCC, another company they founded, they walked away by paying a
settlement. See court link to Georgia, Florida, Washington States court and
Attorney General sites:
See
Washington State Office settlement agreement (EDN)
http://www.atg.wa.gov/pressrelease.aspx?id=14424
See Georgia Settlements (EDN)
http://www.lawyersandsettlements.com/settlements/07712/unauthorized-cramming.html#
See Georgia Subscriber Refunds
http://www.georgia.gov/00/article/0, 2086, 5426814_5684686_80061913, 00.html
See state State of Florida complaint:
http://myfloridalegal.com/webfiles.nsf/WF/JFAO-6U3MJB/$file/EDNComplaint.pdf
According to the Attorney General, people were enrolled in the Florida
scam even if they didnt have access to any computer to register.
For the actual action, you can read the whole file at http://www.courthousenews.com/2009/09/18/Alltel2.pdf
In this scam, Predicto / NextWeb Media charges you if you buy a new cell phone. You then get billed because the previous customer get billed. The technique is simple: you get billed by Predicto . NextWeb Media once they get your cell phone number.
Dear Predicto /
NextWeb Media Customer service rep,
Did you present your
apologies to hundreds of thousand subscribers who are represented in the class
action started on 9/17/2009 in Eastern District of Michigan for such little
things as common law breach of contract, unfair or deceptive business acts or
practices, tortuous interference with a contract, or unjust enrichment?
Actually NextWeb Media
owns several bogus like Predicto, Residential Email and other bogus companies
which run the unthorized scam across the country and millions of Americans get
billed $9.99 most of the time without knowing it.
In 2006, your actual
CEO and President (EYAL YEZCHEKELL
and ITAI KATHEIN)
were previously involved in another cramming
scam (or unauthorized billing scam) organized by Email Discount Network, LCC, another company they founded, they walked away by paying a
settlement. See court link to Georgia, Florida, Washington States court and
Attorney General sites:
See
Washington State Office settlement agreement (EDN)
http://www.atg.wa.gov/pressrelease.aspx?id=14424
See Georgia Settlements (EDN)
http://www.lawyersandsettlements.com/settlements/07712/unauthorized-cramming.html#
See Georgia Subscriber Refunds
http://www.georgia.gov/00/article/0, 2086, 5426814_5684686_80061913, 00.html
See state State of Florida complaint:
http://myfloridalegal.com/webfiles.nsf/WF/JFAO-6U3MJB/$file/EDNComplaint.pdf
According to the Attorney General, people were enrolled in the Florida
scam even if they didnt have access to any computer to register.
For the actual action, you can read the whole file at http://www.courthousenews.com/2009/09/18/Alltel2.pdf
In this scam, Predicto / NextWeb Media charges you if you buy a new cell phone. You then get billed because the previous customer get billed. The technique is simple: you get billed by Predicto . NextWeb Media once they get your cell phone number.
Customer Care
New York,#4UPDATE Employee
Mon, December 22, 2008
We are sorry to hear about your experience. Please note that we at PredictoMobile take customer satisfaction very seriously and would like to address any concerns. You can call us 24 hours a day, 7 days a week at 800-360-0518 so that we can resolve your inquiry. Keep in mind, our toll-free customer service number is also posted on our website as well as included in SMS messages sent to your phone. Please note that a customer enrolls in our service by submitting their cell phone number on the PredictoMobile sign-up page which clearly explains the terms and conditions including price of service and billing to the cell phone. We then send the user a text message to their personal cell phone which again details this information. In order to activate the account, the user must then enter the PIN on our website or reply with a confirmation from their cell phone. The clear disclosures and double opt-in process ensures high levels of consumer protection and satisfaction. In the event that someone wants to cancel the service one can simply text stop to 654654 or call Customer Service and they will assist you. Again, we look forward to speaking with you and resolving any concerns which you may have. Sincerely, Customer Service PredictoMobile