- Report: #996536
Complaint Review: nomorerack.com - Internet
Reported By:
Sarah -
Hartland, Michigan, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
nomorerack.com
Internet, United States of America
Phone:
Web:
nomorerack.com
Categories:
Business Rating:
(0)
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nomorerack.com nomorerack more like nomoreproduct Internet
I had purchased a christmas present for my sister the Luxurious Australian Style Double Button Winter Boots from nomorerack.com. I should have know it was too good to be true because the boots were unusually cheap for the style. I made my order on November 26 and was promised them by christmas time, it is now Jan. 14th and I have yet to see the boots. I had recieved an email saying that they have been shipped and a link was atttched with the tracking number however, when you click on the link it only brings you to a blank page. That leads me to believe it was to shut me up and they never intend on giving me my boots or my money. They also took $50 of mine without my permission and applied it to magazine subscriptions I have emailed them about that too and of course no response. This company needs to pay for all the money they have taken from myself and others just like me.
1 Updates & Rebuttals
Nomorerack.com Customer Care
New York,New York,
United States of America
NoMoreRack.com - Customer Care
#2UPDATE Employee
Tue, January 15, 2013
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : [email protected]. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
