- Report: #545740
Complaint Review: Northstargoldens.com - Internet Internet
Reported By:
mark -
coral gables, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Northstargoldens.com
po box 6581 logan Utah 84341 Internet, Internet, United States of America
Phone:
801-910-9333
Web:
www.northstarfoldens.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Northstargoldens.com Susan Seegmiller sold us a puppy with congenital bilateral hip dysplacia Internet
We purchased a golden retriever puppy from northstar golden retrievers back in June 2009. When we received the puppy, he was weak and lethargic. We took him to the vet the next day and he was diagnosed with giardia and coccidia. The breeder was contacted by email and made aware of the puppy's health status but we did not receive a reply from her until 5 months later. Now our puppy is almost 7 months old and he has been diagnosed with bilateral hip dysplasia which the vet believes to be congenital. Our puppy's only option is to have corrective surgery to allow him to have a decent quality of life. Prior to purchasing the puppy, we were assured by the breeder, Mrs Susan Seegmiller, that none of her dogs have had hip dysplasia issues.
Additionally, we received our puppy's AKC registration papers with a big discrepancy in the puppy's mother's name. Originally the name of the puppy's mother was listed as Bessie according to our purchase contract and the Northstar goldens website. On the AKC registration papers the mother's name is listed as Lady Lacey. At this point we have no idea who the real mother is and if our puppy is even a pure bred. This is not really much of an issue as the serious health problem our beautiful boy is having. All we want now is for our puppy to get better and for nobody else to have to experience this horrible nightmare. BEWARE OF PUPPY MILL BREEDERS and don't purchase your dog from an internet breeder without doing a thorough investigation of the breeder!!!!
1 Updates & Rebuttals
Tony
Burley,United States
Northstar Goldens
#2Consumer Comment
Thu, January 25, 2018
I have just purchased a puppy from Northstar Golden’s and couldn’t disagree more with this post about them. I think the 2 ladies that own it now bought it in 2013 and haven’t had a complaint anywhere I have been able to find from 2013 to today. They were the nicest, easiest people to deal with and 180 degrees from what this post describes. One more thing that I think should be known is that little puppies are too young for a vet to determine if it will have hip displaysia.
Their bones are still growing and they need to reach a more mature age before that determination can be made. You could also make the case that every dog that has displaysia got it from there parents - simple science but that is why they are all tested because you can’t guarantee who will or won’t get it just that some breeding lines have more or less than others. Northstar guarantees their dogs and will even replace them if needed. Give them a chance and call them, you will be surprised. I love my dog and I loved the service.
Thanks!
