- Report: #216472
Complaint Review: Northwest Glass Art - Lynnwood Washington
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Author Confirmed
Why?
Northwest Glass Art
4320 196th S.W. Suite B 626 Lynnwood, 98036 Washington, U.S.A.
Phone:
206-930-4016
Web:
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Northwest Glass Art ripoff- Poor Customer Service! Claims to be reputable! They haven't been so Far... Lynnwood Washington
I ordered a pipe for 110$ (order #- 13560) on Oct. 3rd 2006. I made numerous phone calls and e-mails between the dates 10-15-06 and 10-18-06 requesting status of my package, all with no reply. This was a gift and all I really want is the product shipped to me. If the owner of this company is reading this, I WOULD LIKE A REFUND IF YOU CANNOT FUFILL THE CLAIMS YOU MAKE ON YOUR WEBSITE!
Your customer service department is awful. THE LAST STRAW came when i called the phone number on 10-18-06 provided and your mailbox was full, preventing me from leaving a message.
At this point i feel you have stolen from me, you charged my card the day I made the purchase, but my order status still says processing. You say you don't charge til the order is shipped. why have i been charged? I will do whatever is necessary (contact your local police) just so others cannot fall prey to Northwest glass art and the people running this scam.
I gave you plenty of time to reply to all of my messages, DO NOT SHOP ON THIS WEBSITE. the claims are lies, i would like to be proven wrong, but this company and it's owner have proven to be a scam so far!-
Samantha
Racine, Wisconsin
U.S.A.
Your customer service department is awful. THE LAST STRAW came when i called the phone number on 10-18-06 provided and your mailbox was full, preventing me from leaving a message.
At this point i feel you have stolen from me, you charged my card the day I made the purchase, but my order status still says processing. You say you don't charge til the order is shipped. why have i been charged? I will do whatever is necessary (contact your local police) just so others cannot fall prey to Northwest glass art and the people running this scam.
I gave you plenty of time to reply to all of my messages, DO NOT SHOP ON THIS WEBSITE. the claims are lies, i would like to be proven wrong, but this company and it's owner have proven to be a scam so far!-
Samantha
Racine, Wisconsin
U.S.A.
1 Updates & Rebuttals
Samantha
Racine,Wisconsin,
U.S.A.
GREG- answer my messages, let's take care of this!
#2Author of original report
Thu, October 19, 2006
GREG-Again i am e-mailing you to find out where my product is. I have called and e-mailed numerous times over the last 5 days. This was to be for a gift and now it is too late. i would like a refund or my product. This is ridiculous that i've spent so much time trying to get ahold of anyone in your company. I would like you to issue me a refund or ship the product to me ASAP. Please get in touch with me so we can resolve this issue I sent quite a few e-mails already before this one, but since GREG seems to only answer people here... i posted it here too. I WOULD REALLY LIKE TO RESOLVE THIS ISSUE!!
