- Report: #971587
Complaint Review: O'Brien Garage Doors - Arlington Texas
Reported By:
Jerry -
North Richland Hills, Texas, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
O'Brien Garage Doors
4407 Little Rd Ste 690 Arlington, Texas, United States of America
Phone:
817-572-6610
Web:
http://www.obriengaragedoors.com/
Categories:
Business Rating:
(0)
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O'Brien Garage Doors Overcharge - will not return customer service calls Arlington, Texas
Called company for service (previous homeowner had used them). They came out to repair a broken cable. Untrained first employee needed help from supervisor. Supervisor could not service the commercial grade opener. Third person came and corrected the problem. However, the charge ended up as $690. I made the mistake of paying the service technician and followed up with a call to the company asking for a member of management to call to discuss the charge. They did not return my call. Called a second time, and still no return call.
Charges included a service call charge, a charge to repair, charges to adjust the commercial grade opener, plus a "miscellaneous charge????".
I highly recommend avoiding using this company.
Charges included a service call charge, a charge to repair, charges to adjust the commercial grade opener, plus a "miscellaneous charge????".
I highly recommend avoiding using this company.
