- Report: #1029075
Complaint Review: Ocwen Federal Bank - Irvine California
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Author Confirmed
Why?
Ocwen Federal Bank
PO Box 57002 Irvine, 92619 California, U.S.A.
Phone:
888-380-3948
Web:
N/A
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Ocwen Federal Bank - Insurance Deposit ripoff ..the most incompetent organization I have ever dealt with
Ocwen Federal Bank continues to prove to be the most incompetent organization I have ever dealt with. After losing several of my mortgage payments AND harassing me constantly with phone calls for funds they had already deposited in their coffers, I now am being similarly harassed by their insurance department for proof of coverage. I sent a copy of the policy to them in January 2002 and have just received a threatening letter telling me that there will be charges and worse if I allow the coverage to lapse. But I have always had proper insurance coverage and have always kept Ocwen properly informed.
WHO ARE THESE PEOPLE AND HOW DO THEY KEEP THEIR BANK CHARTER. THEY ARE SIMPLY THE WORST!
Click here to read other Rip-off Reports on OCWEN Federal Bank Financial Services
WHO ARE THESE PEOPLE AND HOW DO THEY KEEP THEIR BANK CHARTER. THEY ARE SIMPLY THE WORST!
Click here to read other Rip-off Reports on OCWEN Federal Bank Financial Services
1 Updates & Rebuttals
Pat
Burleson,Texas,
Possible Solution???
#2Consumer Suggestion
Sat, February 23, 2002
I may have a possible solution to the insurance problem you are having. Do you have a scanner? If so, scan the document you have, log on to the Ocwen web site, go to customer service, send an email with the insurance document you have scanned, and send it as an attachment. Ask for some one to email you back. Then you will have the proof you need to prove to them that they have indeed received your proof of insurance. All I can say, is it has worked for me!! I have had the same problem. Now, don't forget to PRINT the response you get back from them so you will have it for your records. Last thing, in order to access their web site, you have to be current on your loan. Good luck!
