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  • Report:  #48919

Complaint Review: Ocwen - Orlando Florida

Reported By:
- Cincinnati, Ohio,
Submitted:
Updated:

Ocwen
12650 Ingenuity Drive Orlando, 32826 Florida, U.S.A.
Phone:
800-7462936
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I do not have a lot to say as I've read most of the posts and I totally agree with everyone else. These people are a trip. I also have late payments because the payments didn't post until after the 15th. I also have a running late fee account that I don't agree with.

I refinanced my home in April 2002 and it's been hell ever since. Ocwen employees start calling me around the third of the month to find out when I'm making payments. They call me three or four times a day and then start over the next day. They call me at work and at home.

I asked that they not call me at work as I could lose my job and they told me that unless I gave them another number where I could be reached they would not remove my work number from their files.

I had some difficulty and got behind but never for longer that a month. I keep sending them the money they said I needed and went into forbearance. They told me I only needed to do it for three months which would have put the last month in December. In January they sent me a letter telling me I had until March.

I tried selling the house but could not get any buyers. I don't know why they are not sending letters to anyone else because I get some type of correspondence from them at least twice a week. Now I have a buyer for the house and when I called for a pay-off amount they told me it would take 15 days to FAX it!

The people are very rude, they put you on hold forever and then after you've held the phone for 15 minutes they disconnect your call.

It's very frustrating and I hold the Class Action Suit makes them change their practices. I also hope the people trying to buy house can because I definitely want out of Ocwen's files and phone call list!

Carmen

Cincinnati, Ohio
U.S.A.


6 Updates & Rebuttals

Rob

Winter Park,
Florida,
U.S.A.
Yes Ocwen collects on credit cards, they have a large unsecured collections deptartment.

#2UPDATE EX-employee responds

Mon, March 24, 2003

You brand Ocwen evil and take up a crucade upon them! Yes Ocwen collects on credit cards, they have a large unsecured collections deptartment. And no marlene new century has not stopped buisness with Ocwen, where did you pull this out of (well one would hate to imagine). You fail to here complaints against the unsecured side of Ocwen collections largley impart due to its buisness mostly collections, some of it is personal such as the credit cards or charged off accounts from Ocwen. So chances are that credit card you state might be a legitatme card you failed to pay off is one you did. rob


Marlene

Miami,
Florida,
U.S.A.
Ocwen has an in house Collection Agency

#3Consumer Suggestion

Tue, March 18, 2003

First of all, all these predatory companies help each other all they can. Secondly, THERE IS AN OCWEN COLLECTION AGENCY inside the OCWEN BUILDING. They have a "collection license". For their arrogance and our amusement they use this information as a footnote in all their correspondence. To my understanding, it is illegal to do that if you are making your normal mortage payments. But Ocwen is not concerned about legalities, and his mother, sweet OTS, states her child has the right to do whatever he wants, and you know, it's OK for mama OTS. Ocwen used to offer refinancing to his own victims in the past. They also had the JETA (Spanish slang for fresh and hard face) to sell their stolen homes in their own website, not anymore. I don't know the reason for these restrictions. To add new inconveniences, they are copping with the fact that their biggest RICO friend, Lender New Century Mortg Corp., is not doing business with them anymore. Chances are New Cent. wants people to forget the complicity among them. Too many court cases against Ocwen in the entire nation. Also, Ocwen does everything possible to avoid refinancing with another company; but many victims are able to get out. The interest rates are lowering and lowering. Predatory legislation against them is growing and growing. So, I think that Ocwen is using its internal Collection Agency more now, desperate to make more money, and his buddies are trying to help him by providing new "collection" victims. They got you! Of course, they investigate your financial life and try to twist or bend something to make you guilty of some "unpaid" account. (THEY MAKE MORE MONEY OUT OF YOU AND SUBPRIME YOUR LIFE EVEN MORE) You got to defend yourself by getting new credit reports and adding "passwords" to your accounts. You are to make phone calls followed by certified letters. This should be a GREEN LIGHT for all of us. We must check our credit report very often (I do it on daily basis, but of course, I am a proud Ocwen's Paranoid). I guess checking your credit report ONCE a month should suffice. BEWARE, because Ocwen buys companies and people, even people from within his favorite Credit Agency. "LET THE TALKER BE CRAZY, IF THE LISTENER IS SANE" Never afraid.


Kari

Vienna,
West Virginia,
U.S.A.
I'm confused now.

#4Consumer Comment

Tue, March 18, 2003

Ocwen is a mortgage company??? The reason I ask..is that Ocwen recently sent me something in the mail that was puzzling. A demand notice for payment on a closed JCPenney's credit card. They claimed it was closed on for non-payment. Well, no, I never paid on it. Not once.. WHY?? Because I never HAD A JCPENNEY'S credit card!! Ever! When I called and asked about it, the representative said it was for a Visa credit card. (OK..so why did the notice say JCPenney??) Well, that Visa card was from years ago..and I was almost postive it was paid off. But, I figured maybe I hadn't paid it off..but still, in the back of my mind I was thinking "Why is this the first I'm hearing about this?" Now for the creepy part. Fairbanks is my mortgage company. You all know the one. And I'm having the same problems with them as everyone else is. Unjustified Late fees, forced place insurance when it's not needed... Oh and today I got a notice they're raising my mortgage payment $200 MORE because I have negative escrow. (????) And, if I pay the $1400 in escrow... they'll only raise my payment $100. Gee..how sweet of them. So NOW I see Ocwen is in with Fairbanks. It makes sense now. Why this Ocwen just appeared out of nowhere. I'm wondering .. do they just go thru people's credit reports..or dig thru old information to see how they can get more money out of them? Are people really that unscrupulous? I get the feeling I'm being watched by Big Brother Fairbanks.


Jon

San Diego,
California,
U.S.A.
Sorry, My mistake!

#5Consumer Comment

Sat, March 15, 2003

I should have mentioned in my earlier post that: By no means would I ever expect Ocwen to comply with any customer request, no matter if it's backed by the law or not. Just that it should be known that they are breaking the law on a regular basis.


D

Burleson,
Texas,
U.S.A.
Ocwen, obeying the law, phooey ..when have you EVER heard that Ocwen obeyed the law?

#6Consumer Comment

Thu, March 13, 2003

Jon, Granted that was a good suggestion, but when have you EVER heard that Ocwen obeyed the law? That is why there are so many posts on here because Ocwen DOESN'T obey the law. I wish that Mr. Hanson could get this lawsuit certified for all of us... My advice to the original post is this: Call Ocwen and change your phone number...if you have to, give them a fake number...If you are current with everything with then, that is what I would do, because that is what I have done. I too am current with them, but they don't have a current phone number for me. When they ask, I tell them I don't have a phone, when I fax something, my fax machine is set up as to not have my phone number on it so they can't tell where the fax came from. Now this is only if there might by some chance be some form of intellegence working there that would or could figure out the printing on the top of a fax and actually attach that number with the client...na, don't think that there is that type of intellectual life that works there... Every one should keep checking their credit bureaus on a regular basis too....


Jon

San Diego,
California,
U.S.A.
It's the Law!

#7Consumer Comment

Thu, March 13, 2003

Once you tell them not to call you at your place of employment they must stop immediately. It's the law! There may be exceptions to this law but I have never heard of any. Ocwen operates much more like a collection agency than any bank I've ever had the misfortune of dealing with. I'm sure it was companys like ocwen that made such a law necessary. Good Luck!

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