- Report: #761303
Complaint Review: Odenza Marketing Group - Burnaby British Columbia
-
Author Not Confirmed
Why?
Odenza Marketing Group
4664 Lougheed Highway Burnaby, V5C5T5 British Columbia, United States of America
Phone:
877-451-7245
Web:
www.odenza.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Odenza Marketing Group Odenza Vacations Rip-off, Not free, Nickle and dime you for crummy hotel you could book for cheaper online Burnaby, British Columbia
I got a certificate for a free 2 night hotel stay for going to a presentation on cookware. I was told I had to send in $100 (USD - bank draft) to book it, but that would be refunded to me once it was booked. Once I did that, I didn't hear from anyone. After a series of phone calls, I finally got someone. They told me I had to send an additional $38 for taxes (USD - bank draft). I did that. Waited, no calls or emails. After calling again, I was told a travel agent was assigned to me and would call me in 10 days. 10 days, no calls. I call back. Finally get the girls contact info. After calls and emails galore, she says she will email a list of days available. I told her anytime in September. She finally emails me back and tells me there are no days available then, but for only $66 extra (in addition to the $138 I already sent) I could book a fleabag motel I could book online for half that.
Wow.
I requested a refund and am told they will send it but who knows. They are so sketchy. If I don't receive it in the time they say, I will open a claim with the Better Business Bureau.
DO NOT FALL FOR THIS!
If you want to book a trip that badly, book it yourself. Even if this were free (which it isn't) it is NOT worth the headache.
BEWARE!!
Wow.
I requested a refund and am told they will send it but who knows. They are so sketchy. If I don't receive it in the time they say, I will open a claim with the Better Business Bureau.
DO NOT FALL FOR THIS!
If you want to book a trip that badly, book it yourself. Even if this were free (which it isn't) it is NOT worth the headache.
BEWARE!!
