Meant to repair computer which was brand new but come back in a worst state then it went. I had corrupted files on it , low on rescourses to many users , would not start up , there was no more end points available from the end point mapper , my printer had beeen raken off, Had a diagonostic reort from norton telling me to return norton to ,a protacted strate. could not sign out ,, norton could not take over computer remotely , and CLICK ON THERE WEB SITE AND IT SAYS YOUR SECURITY CERTICATE POSSIBLY NOT GENIUE. PROBLEMS MIGHT INDICATE TO TRICK YOU OR INTERCEPT ANY DATA YOU SEND TO SERVER. THIS COMPANY IS A BUNCH OF FRAUDSTERS , CAN NOT REPAIR COMPUTERS I COULD DO A BETTER JOB IF IU HAD TIME. UNQUALIFIED TECHNICIANS THREE YEAR OLDS COULD DO BETTER . PAID FOR A SERVICE THAT NEVER GOT COMPUTER COME BACK UNUSABLE AND YOU CALL THAT A REPAIR.