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  • Report:  #240068

Complaint Review: Onetravel - Atlanta Georgia

Reported By:
- providence, Rhode Island,
Submitted:
Updated:

Onetravel
onetravel.com Atlanta, Georgia, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
1) I made a hotel reservation and paid for3 nights, but then, I called next day and changed my stay to 2 nights. (At this point, they already charged my credit card for 3 nights.) The customer represetative told me that she/he would give me a refund for 1 night. It's been almost a month and I have not received any refund.

2) It's very difficult to reach them by phone, the wait is at least 20 minutes.

olivia

providence, Rhode Island
U.S.A.


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