- Report: #1389670
Complaint Review: onetravel.com - Internet
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Author Confirmed
Why?
onetravel.com
Internet, USA
Web:
onetravel.com
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onetravel.com onetravel.com will switch your booking dates...beware! Miramar Florida
Found their website and a twin just like it (cheapoair.com) and used their format to select my flight with leave and return dates. No big mystery on doing this and booked flight through onetravel on Spirit air. Printed out itinerary and GF noticed that the return date was wrong...it had been switched to a different date by onetravel. I confess that I did not notice this and had no reason to expect my dates to be changed. Called customer service and tried to resolve with an agent that I could not understand (which I presume to be by design) and could not get the return date I needed. Since I needed the exact dates and I could not deal with the agent I decided to cancel the order. After I rec'd my CC statement I am out over $500 through non refundable cancellation fees from Spirit Air and Onetravel. This is an expensive lesson but I want to share it here so others will be the wiser. I will never use or recommend Onetravel or Cheapoair as a booking agent and will never fly or recommend Spirit Air.
