Holly
Pasadena,#2Author of original report
Mon, July 05, 2004
As soon as you realize you are a VICTIM of credit card FRAUD, you should: 1. Contact the three major credit reporting agencies to notify them of the problem and provide as much evidence as you have. Ask them to log the theft and remove the fraudulent information from your credit record. call Equifax at (800) 525-6285, Experian at (888) 397-3742, and Trans Union at (800) 680-7289. 2. Request that a "fraud alert" be placed on your credit report. This will alert any credit provider to contact you before issuing a new credit card. Call and then write each agency. Trans Union, Fraud Victim Assistance Department P. O. Box 6790 Fullerton, Calif. 92834 Call (800) 680-7289. Equifax P. O. Box 740241 Atlanta, Ga. 30374-0241 Call (800) 525-6285. Experian P. O. Box 1017 Allen, Texas 75013 Call (800) 301-7195. 3. Request a copy of your credit record from each agency. This is a free service for victims of fraud. The nearest office of the Consumer Credit Counseling Service may be able to give you advice on removing fraudulent claims from your credit report. Call 800-388-2227. After you've dealt with the credit reporting agencies, you need to deal with the credit card issuers. 4. Call your credit card issuers to cancel your credit cards. Cancel them with the status "Account closed at customer's request." If you allow the closing status to be "Card lost or stolen" the "lost" part could place blame on you. Request new cards with different credit card numbers. Follow up in writing with the details of each card you wish canceled. 5. Call each company that issued a fraudulent credit card to obtain a copy of the signed credit card contract. You must have this document to prove you did not authorize the issuance of the card and are therefore not responsible for the charges. You may have difficulty locating the person authorized to send you a copy of the contract, but be persistent. Follow up in writing to the address given for "billing inquiries," not the address for sending your payments. 6. Call each company that issued a fraudulent credit card to request their procedures for handling fraudulent accounts or charges. They may require a signed affidavit of fraud, police reports, or other documents. Cooperate with these procedures to expedite their bureaucratic process. Once they acknowledge fraud, ask them to send the three credit reporting agencies a letter confirming the fraudulent activity. 7. Notify each company that issued a fraudulent credit card that the card is, indeed, fraudulent and charges against that card are fraudulent.Continue calling each company that issued a fraudulent credit card to track their progress in their investigation. 8. If you've been a victim of BANK CARD FRAUD, contact your Bank's customer service IMMEDIATELY (during business hours) and let them know you've been a victim of fraud. Provide them with specific information on the fraudulent activity. Ask them how will they protect your account in the future and make sure they cancel your debit/checking card and send you a NEW one, with a NEW number to prevent future charges. Also, make sure to mention this website to them!! A lot of people don't know about it but it actually helps authorities catch these thieves faster!