- Report: #742331
Complaint Review: onlineticketexpress.com - Internet
Reported By:
Nick De Jongh -
South Harrow, Other, United Kingdom
Submitted:
Updated:
-
Author Not Confirmed
Why?
onlineticketexpress.com
Internet, United States of America
Phone:
353-1-6526584
Web:
www.onlineticketexpress.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
onlineticketexpress.com Santa Coloma Refuse to cancel transaction and refund money. Further invoice for 297 then charge account 320.30 internet
I had the misfortune of purchasing Wimbledon tickets from this company. They requested that I sign an e-mail to confirm that I agree with the terms and conditions and authorise them to credit my visa card. I refused to do so as this was unusual considering that I already put in a visa verification number ect. I contacted them and informed them of my decision and was informed that the transaction will be cancelled and that I will not receive a refund because they have protection under EU directive 31997l0007 97/7/ec
This directive does not give them any such right at all. The exclusion they refer to is totally unrelated to refunds. I searched the domain name and found the owners to be the following:
Domain name: ONLINETICKETEXPRESS.COM
Created on: 2009-07-09
Updated on: 2011-01-20
Expires on: 2011-07-09
Registrant Name: MUNDI ESPECTACLES S.L
Contact: MUNDI ESPECTACLES S.L
Registrant Address: Carrer dels barrers, 22
Registrant City: Andorra
Registrant Postal Code: AD500
Registrant Country: AD
Administrative Contact Organization: Jordi Clua
Administrative Contact Name: Jordi Clua
Administrative Contact Address: Prat de la Creu 92
Administrative Contact City: Andorra
Administrative Contact Postal Code: AD500
Administrative Contact Country: AD
Administrative Contact Email:
Administrative Contact Tel: +376 911 877542
Technical Contact Organization: Nominalia Internet, S.L.
Technical Contact Name:
Technical Contact Address: Josep Pla, 2. Torres Diagonal Litoral. Edificio B3, planta 3-D
Technical Contact City: Barcelona
Technical Contact Postal Code: E-08019
Technical Contact Country: ES
Technical Contact Email:
Technical Contact Phone: +34.935074360
Technical Contact Fax: +34.933102360
Primary Name Server Hostname: NS1.ONLINETICKETEXPRESS.COM
Secondary Name Server Hostname: NS2.ONLINETICKETEXPRESS.COM
When I searched the domain again I was represented with a different company based in China.
They do not honour any agreements and judging from reviews online has been doing this for a while not supplying tickets worth 10's of thousands of Euros.
This directive does not give them any such right at all. The exclusion they refer to is totally unrelated to refunds. I searched the domain name and found the owners to be the following:
Domain name: ONLINETICKETEXPRESS.COM
Created on: 2009-07-09
Updated on: 2011-01-20
Expires on: 2011-07-09
Registrant Name: MUNDI ESPECTACLES S.L
Contact: MUNDI ESPECTACLES S.L
Registrant Address: Carrer dels barrers, 22
Registrant City: Andorra
Registrant Postal Code: AD500
Registrant Country: AD
Administrative Contact Organization: Jordi Clua
Administrative Contact Name: Jordi Clua
Administrative Contact Address: Prat de la Creu 92
Administrative Contact City: Andorra
Administrative Contact Postal Code: AD500
Administrative Contact Country: AD
Administrative Contact Email:
Administrative Contact Tel: +376 911 877542
Technical Contact Organization: Nominalia Internet, S.L.
Technical Contact Name:
Technical Contact Address: Josep Pla, 2. Torres Diagonal Litoral. Edificio B3, planta 3-D
Technical Contact City: Barcelona
Technical Contact Postal Code: E-08019
Technical Contact Country: ES
Technical Contact Email:
Technical Contact Phone: +34.935074360
Technical Contact Fax: +34.933102360
Primary Name Server Hostname: NS1.ONLINETICKETEXPRESS.COM
Secondary Name Server Hostname: NS2.ONLINETICKETEXPRESS.COM
When I searched the domain again I was represented with a different company based in China.
They do not honour any agreements and judging from reviews online has been doing this for a while not supplying tickets worth 10's of thousands of Euros.
