- Report: #302874
Complaint Review: Onlingo Syndero Inc. - San Francisco California
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Author Confirmed
Why?
Onlingo Syndero Inc.
onlingo.com San Francisco, 94107 California, U.S.A.
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Onlingo, Syndero, Inc. is unlawfully charging credit cards for unwanted products San Francisco California
One day I got a disk set on learning spanish from Onlingo a product produced by Syndero, Inc, and thought it was a free promo, but after the second disk set arrived I looked at my bank account and found that I had been charged $76 for each set even though I had not ordered either one.
There is no way to contact them to stop delivery or get a refund. The attorney general needs to shut these guys down and prosecute them for theft.
Digger
Santa Fe, New Mexico
U.S.A.
There is no way to contact them to stop delivery or get a refund. The attorney general needs to shut these guys down and prosecute them for theft.
Digger
Santa Fe, New Mexico
U.S.A.
2 Updates & Rebuttals
Angelina
Fairfield,California,
U.S.A.
Contact us we can help
#2UPDATE Employee
Tue, February 05, 2008
Hi, Please let me take a moment to let you know I understand your frustration and would like to help you get a resolution. We offer Onlingo on a 14-day trial period, try it out and if you don't like it return it and your account will never be billed the retail price of the shipment. In order to assist you further please contact our Customer Care Team. Our Customer Service Specialists are available Monday through Friday 6am-5:30pm Pacific Standard Time. 1-800-949-6880 You have received an email using the email address posted here. Please be sure to check your junk email box. We are striving to make sure we over achieve Customer Satisfaction. Sincerely, Angelina Customer Care Specialist
Beverly K.
SUISUN CITY,California,
U.S.A.
I Can Help Please Contact Me!
#3Consumer Suggestion
Tue, February 05, 2008
Hello, My name is Beverly and I am responsible for the Customer Care experience at Onlingo. Please contact me and I will be happy to assist you in achieving Customer Satisfaction. 800-949-6880 Best regards, Beverly K.
