- Report: #1351656
Complaint Review: Opus virtual offices - Internet
Reported By:
charpays112 -
lehigh acres, Florida, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Opus virtual offices
Internet, USA
Phone:
18888989868
Web:
https://www.opusvirtualoffices.com/
Categories:
Business Rating:
(0)
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Opus virtual offices This company is an answering service there advertised as no contract cancel at anytime its month to month so i canceled my services 12/19 they acknowledged through email i canceled and decided that they will continue to bill me until march 3rd opus virtual office is a scam lehigh acres FL
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Opus virtual offices advertises 99 a month no contract no contract no gimmicks and even says below the order button no fine print. I am relocating to another city and will no longer need the virtual offices and planned to possibly use them in the future, Im not in a position right know to use the services im in lingo so i dont want to pay for a service i cannot use. I planned to use in the the future when i get to dallas in 6 months however my recent experience i will never use thier services ever again.
I request opus to cancel my services on 12/19 i was billed 12/19 on my cc in advanced ( THEY BILL 30 DAYS IN ADVANCED) ITS PREPAID... so technically i should have recieved a 99.00 credit. They decided to bill me until march 19th without my permmission.
They all the sudden have "new rules" that were never disclosed to me when i started services. It says clearly on the website 99 a month no contract no fine print. So they are know requiring me to keep services 3 months contract and it renews every 3 months automatically.( umm okay so why do you bill me in advanced for 99 per month) thats not fishy at all is it being sarcastic of course. there is nothing on the website about this and there is know way i could have known this and i wasnt told or informed.
This is super sneaky and predatory and i will not stand for it. They continue to bill me even though i asked a month and half ago to cancel, they even emailed me back and stated they refused to cancel my services and will bill me anyways untill the end of march without my consent!!! WTF forcing me to cancel my cc card. I have contacted the attorney general the bbb and the fcc as well as the consumer service division. So know they send me an email stating they suspended my account and will send me to collections and refuse to respond to any inquiry through email and they will only speak to you over the phone if its a new sale they will not talk to you at all if you want to cancel and thats really, really shady.
this company is so unprofessional and deceptive its not even funny.
