- Report: #935959
Complaint Review: Orwell Lodge - Potts Point Nationwide
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Author Not Confirmed
Why?
Orwell Lodge
18 Orwell St Potts Point, 2011 Nationwide, United States of America
Phone:
+61 (02) 93581745
Web:
http://www.orwelllodge.com.au/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Orwell Lodge In Short, A Slum. Potts Point, Nationwide
I've stayed at this location more than once and found both the leasing staff woman to be rude and unhelpful and the lodging itself to be a slum. Efforts to return there have had none of my emails replied to and she'd have no reason not to rent to me again.
Other guests are just as rude and unhelpful, not knowing if the manager lived there, what her name was, or for that matter likely how they came to be there. Odd.
Rooms are dated, with serious mold problems throughout. I am allergic and had no problem finding this out.
Fixtures and finishings are also dated, having a fridge covered with rust, an outer door that would not close, she said I can close it and you can not, carpets that are stained.
Windows that will not close. A shower with vanity mirror that looked like it came from Stalag 13 complete with rusty drain pipe cover you need to stand on in bare feet. Can you say Lockjaw and Tetanus? Knew you could.
No heat and roaches the size of large mice. Of course no AC either.
Clothing storage and dressers riddled with bug death.
Kitchen items and glassware covered with prior users food gunk.
I'd avoid this one too.
http://www.orwelllodge.com.au/
Orwell Lodge 18 Orwell St, Potts Point, NSW Australia, 2011 Phone +61 (02) 93581745
Email: [email protected]
Other guests are just as rude and unhelpful, not knowing if the manager lived there, what her name was, or for that matter likely how they came to be there. Odd.
Rooms are dated, with serious mold problems throughout. I am allergic and had no problem finding this out.
Fixtures and finishings are also dated, having a fridge covered with rust, an outer door that would not close, she said I can close it and you can not, carpets that are stained.
Windows that will not close. A shower with vanity mirror that looked like it came from Stalag 13 complete with rusty drain pipe cover you need to stand on in bare feet. Can you say Lockjaw and Tetanus? Knew you could.
No heat and roaches the size of large mice. Of course no AC either.
Clothing storage and dressers riddled with bug death.
Kitchen items and glassware covered with prior users food gunk.
I'd avoid this one too.
http://www.orwelllodge.com.au/
Orwell Lodge 18 Orwell St, Potts Point, NSW Australia, 2011 Phone +61 (02) 93581745
Email: [email protected]
2 Updates & Rebuttals
P. Wagner
Menlo Park,California,
I was being misled, orginal report stands.
#2Consumer Comment
Sat, November 29, 2014
Sorry to say this person is hugely dishonest, here is how her U-Turn back into hell has taken us:
I have been to this location a number of times and more recently for a longer stay of many months. This gave me a chance to see if legitimate concerns were ever addressed and if this was a short term problem. It is not, this is a chronic fraud and this proprietor sees no need in making anything right.
The conditions here are deplorable, that is true. You are expecting to pay over $300/week (CASH) for a stay in a place that offers the following:
Infestations of roaches, maggots, and other bugs running all over the place. I had bugs living under my sink that was not caulked at all, was loose, rusting and dropping rust bits all over the lower shelves. Bugs living in the furniture, they'd come out at night and jump into bed with you.
Repairs here are done by those who'd not even be called hobbyists and of course are done wrong and in a slipshod fashion, all in all not safe.
I'd not trust wiring, electrical switches that are worn out and not wired properly, they will sit and arc when on since they are 1/2 on and 1/2 off.
Circuit breaker boxes are full of dead and live roaches making them a bug hut, since nothing is installed or wired right or sealed.
Getting up one morning it as as though I had been mugged, bites all up and down my arms, on my feet.
You would see maggots running across the bathroom floors, roaches living in garbage in the common and shower areas.
We were without hot water for weeks when a heater broke. After it was "fixed" we had no hot water all day, only at off hours like 4am. It was like this still many months later and to the point I left.
Showers are not cleaned properly, they have debris and other gunk on the walls next to the toilet, glass shower doors just sitting off the tracks next to the wall and shower enclosure, useless. Some floors they are broke and have no shower heads with a sign telling us we need to use another floor for showers.
Laundry is useless and has no hot water, cold water wash only. If there is any place you want to use hot water, it would be here at Orwell Lodge.
Housekeeping seems to just run around all day seeing who is paying at the front desk, and then making a stink or talking to others so you have to stand at the top of the stairs waiting for them to get out of the way.
She just walked into my room without knocking on numerous occasions, once while I was standing there in my underwear and once while I was asleep. Completely odd.
For rooms that remain dirty and baths that are also, it seems all they do is generate chemical stink for no reason that we all have to breathe and then abuse the fixtures and toilets by slamming them shut all day long. It is really put offish. Abuse.
The proprietor is way too pushy on offers we need to attend a church since she claims to be a Christian. She gets into personal attacks and offers she knows her customers (Who she has never met) better than we do. It really is abusive and this is the next problem. She seems to support violent harm to others and essentially says we are to blame and we need to get over it, in her opinion about things she has no witness of, she just says "so what?". That ends it for me. And should for you also.
I'd call the proprietor at this point a felon and liar. AVOID this one at all costs.
Pat S.
Amherst,New York,
Property is improving, original concerns resolved!
#3Consumer Suggestion
Mon, February 10, 2014
I have made an effort to return to this location and need to modify the original complaints, I am the poster of this review and need to amend it here now.
The nature of this kind of business has those offering short term lodging especially in Australia, in a quandry. You will find that temporary lodging in OZ is hard to come by and it is way too expensive. You have a large number of dishonest proprietors who will scalp you and you have a large number of transients as part of that culture who will take advantage. To make a long story short I think you are well served to stay here since staff and management are making an effort to improve their location and all in all you would be better here than other places.
I've seen staff being proactive at tossing out guests who make trouble for them and others and are making repairs for concerns and to be fair to them, they often don't have room, and have to suffer the abuse of dishonest and harmful short term customers. I just happened to get here on a bad day, and it is just that, luck of the draw often and you need to be here longer to have a relationship. It takes work. Other guests will bring pests in with them or allow such things to go on unabated for as long as they are here and do it to make a mess. I witnessed just that a number of times at other locations and it does happen. Others offer malice to the owners and other residents as part of their problem and will literally import bugs into the rooms out of spite. Staff here is diligent about cleaning and making repairs now and in fact seems to like longer term residents who know how to clean their own spaces, etc. I also find that important. I am convinced that what I've seen in the past was just that, the work of a dishonest resident who offered malice and retaliation during their stay.
So again I've seen all the original concerns addressed and have to turn my complaint into a praise.
