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Irvine,#2Consumer Suggestion
Fri, August 16, 2002
Quote from the Oxmoor website: Contact Information The Oxmoor House Customer Relations office may be contacted by the following telephone and fax numbers, and physical addresses: Toll-free number: 1-888-891-8935. We are available to answer your call Monday through Friday, from 7:30 a.m. until 7:00 p.m. Central time. Toll number: 205-445-6560. Same hours as above. U.S. Mail: Oxmoor House Customer Relations, 820 Tom Martin Drive, Birmingham, AL 35211. Fax: 205-445-6835. When faxing, please include as much information as possible, including name, address and account number. What would I recommend to you? You might try to call the toll-free number, but to get real result, send a LETTER (with return recepit) and/or FAX clearly stating that you NEVER EVER ordered anything from them, you request to close any kind of unauthorized "account" with them. You might consider to fill a complaint with your (Illinois) and Alabama (where Oxmoor is) State Attorney General. Attaching copies of your official complaints to your letter/fax to Oxmoor can make louder your request. http://www.ag.state.il.us/pdf/conscomp.pdf http://www.ago.state.al.us/contact_online.cfm (Do not expect much from Alabama - but a complaint with them a great companion of your letter/fax to Oxmoor.)