- Report: #1216425
Complaint Review: Page Plus - Tracfone - Internet
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Page Plus - Tracfone
Internet, USA
Phone:
(800) 550-2436
Web:
pagepluscellular.com
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Page Plus - Tracfone Tracfone PagePlusPagePlusCellular Billing Scam Miami Florida
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PagePlus recently sold to Tracfone and the service is now a horrific mess, just like the standard TracFone.com nightmare. I have been with PagePlus for 7 years and never had any issues. Here is the latest, and not the first time.
I am going to refer to Stacked Pins," this means you buy a prepaid card, and added it to your account, you can add as many as you wish, and the comapnies will automatically deduct ONE each monht as your new phone service begins.
3-17-15
I checked my account to make sure everything is ok. I see in the history that there were 2 transactions on 3-3-15. I didnt do that... so I got on Live hell... I mean Live Help. I exapliend the situaiton, that didnt help, they tols be to call... a way to get brushed off.
I called 3-17-15 and spoke to a woman who had a very hard time understaning english, and speaking it..... overseas BS phone centers that are useless for Americans wanting service. Sorry India, you get the crappy wrap for taking these crappy jobs!
I clariified the situation, was very clear in the details, and was told there is nothing they can do and the second pin is now used and it is not their fault, and I am not out of the money and the pin.
Long story short, they are ripping people off, have no way of helping, and there is nothing they will do to help people. Period. I was... am, pissed!! I was polite, I was calm, and the Indians (Not native Americans) are worthless, low balling scum taking these jobs and helping the companies in America get away with millions!!
The bottom line, PagePlusCellular.com has great rates, but TracFone is one hell of a scamming mess that nobody should have to deal with. If you use PagePlus, BUY your pins though Callingmart.com (no this is not an add for them!) as I have done for years, and ONLY buy when you can use a 5% coupon code. AND DO NOT UNDER ANY CIRCUMSTANCES add more than one puin at a time, you will be richer at the end of the day, and do everyhting possible to NEVER have to call them.
So the tips are:
- Buy from CallingMart.com and use the 5% codes
- DO NOT stack pins
- Use the lowest plan possible, and you CAN apply a new pin at anytime, so if you run out of minutes 1 week early, call or use the LiveHell and tell them to apply the new pin NOW and it will be done.
Piss off TracFone, go screw off.
