- Report: #1157018
Complaint Review: PagePlus Cellular - Holland Ohio
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Author Not Confirmed
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PagePlus Cellular
1615 Timberwolf Dr. Holland, 43528 Ohio, USA
Phone:
1-419-382-8603
Web:
https://www.pagepluscellular.com/
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PagePlus Cellular Deceptive, immorrale and illegal practices Holland Ohio
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Purchased the $ 80.00 plan for 1 year of service for my 89 year old mother--- a safety plan. Four months later, the phone would not call out or allow calls in, and a message asked for a refill. My mother only uses this phone a few minutes a week. Page plus states that I still have a balance with them of 30 some dollars. It turns out they misapplied my correct purchase of the year-long plan as a pay-as-you-go monthly plan. Which, she does not need, nor did I buy. In speaking to a supervisor, they would not correct their mistake. I have the documentation as to what I purchased. This is theft. Already registered a complaint with BBB. Have contacted the Attorney General's office in Ohio. Will start a small claims proceeding soon
