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  • Report:  #657318

Complaint Review: Parman Law Group - Irvine California

Reported By:
Vicki - Glendora, California, U.S.A.
Submitted:
Updated:

Parman Law Group
2 Executive Circle, Suite 175 Irvine, 92614 California, United States of America
Phone:
949-999-4660
Web:
Categories:
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My mother was having trouble with her mortgage and in fear of losing her home to foreclosure. The stress was killing her when she was referred to The Parman Law Group to try and get a loan modification. In July of 2009 she made an appt. and we met with Claire Riccardi at their Irvine office



The first thing she did was show us a notebook that was filled with many people that Parman Law had (supposedly) gotten modifications for. After filling out a bunch of papers and giving them all of her financial information, my mom was told that there was a fee of $2,586.00 and how would we like to pay it.  She was in and out of the office every 10 minutes, so when she left the office again, my mom and I looked at each other in disbelief and I said to her if we had that kind of money we probably wouldn't need to be there. My mother informed her that we didn't have that kind of money sitting in a bank, (my mom is retired and living on a pension) so they allowed us to pay the fee in 2 pymts, but, she added that they couldn't start working on my moms case until it was paid in full.



The balance was paid within 2 weeks of that first meeting, so we waited to hear from them, about 2 weeks after my mom was faxing something that Claire had requested and called her to see if she had received it, she couldn't get through and when she did she was put on hold for so long that she would just hang up. Then, when she called again, she was told that Claire was no longer there, and someone else would be handling her case.



This would happen again 2 more times, after Claire it was Patrick Munoz, a couple monthes after him it was Christopher Marshelak, during this year, we were constantly having to send them information, etc that we know we had previously sent them, either they didnt get it, or they "forwarded" it to my moms lender, and for some reason, they didn't get it. Needless to say, my mom, during this time was so stressed, because so many red flags were going up. They just did not seem like a legitimate company,but once you pay out that kind of money and it seems you don't have many other options, you tend to make yourself believe that your fears are all in your mind.



They never kept us informed, of anything, like they said they would. It was nearly impossible to reach them by phone, at one point my mom and I took a drive down there, which, from where we live is quite a drive. We were unable to see anyone, we were told some bullsh#%* story.



The last straw was when we received a notice in the mail from our lender telling us they were going ahead with the foreclosure, then I tried to get in touch with Christopher Marshelak, to find out what this letter was all about, he said it was nothing, they hadn't received some forms from him that they were waiting for or something and told us to disregard it. Later that evening I get an email kfrom him saying that it has been a pleasure working with us but that he is no longer with the company.



We got in touch with someone from the 'making homes affordable' website and got real help from them.



These people need to be stopped, they are preying on people who are vulnerable and in a bad situation and they are taking advantage of that, its sick.



So please be aware of mthis company they will do nothing for you but take your money.



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