PDR Owner
Naperville,#2REBUTTAL Owner of company
Mon, March 04, 2013
We do not recognize the name in this blog and have no record of this person, however, we remember one customer that would fit this description. This insurer was inadequately insured. The assigned adjuster per company policy does not write an estimate beyond the insurers cap. We charged correctly and were there a reasonable amount of time. His rubber matt in question needed to be removed. It was a class III cat III loss. We followed IICRC guidelines. He had several inches of muck in his basement. If it was not removed he would certainly have mold issues.