;
  • Report:  #1213158

Complaint Review: Paul Davis Restoration - Savannah Georgia

Reported By:
Sarah - Hinesville, Georgia, USA
Submitted:
Updated:

Paul Davis Restoration
3518 Ross Rd Savannah, 31405 Georgia, USA
Phone:
9122365337
Web:
pdrestoration.com
Tell us has your experience with this business or person been good? What's this?

Broken Furniture that has yet to be replaced and a thief who stole over $5000 from me.

Last September my house flooded and the carpet in my house had to be replaced, I was out of town at the time and didn't want to bring my baby back into the home, so I was told by the project manager it would be better if we stayed where we were, so I did. One of the employees robbed me of over $5,000 I had saved and the company had broken a few pieces of my furniture in the process of moving around my furniture and now wont take responsibility for anything.

 I have a 6 drawer dresser in my bedroom that is completely unusable the drawers won’t even fit back into the slots anymore, its been trashed. The piece of furniture that was ruined the most was my bed. I noticed that the slats were not sitting on the sides correctly, that hold the mattress up. There are 3 pieces of wood screwed into the sides so 6 screwed in all together; the head, middle and bottom. They snapped them out, didn't even bother unscrewing them! So now 3 boards are completely unusable. This was a very expensive king bed, one year old. Also, the drawers under the bed are destroyed and I cannot get them in or out. There a broken pieces under my bed from the drawer and the slats. I have to use force just to get the drawers back in and haven't used them since. Besides the broken furniture there are white paint scuffs and marks on almost all of my wood furniture where they moved it around. I have pictures of all the damage. There were also miscellaneous things broken throughout my house. Also when I returned the day before the last work day stuff was not put back where it was, I walked into a lot of work when I came back. My sons crib was piled high with stuff, he had no place to sleep, along with the guest bed, my living room and spare room all looked trashed!

 There were a mess of cigarette butts left on my front porch also when I returned that weekend. They had one more day of work on Monday, which 2 guys would finish. On Sunday night I went into the closet in my bedroom, confused why they had just left that closet but did the rest of my house (minus one room). I wanted to clean up in there a bit. My filing cabinet was not touched at that time nor kicked in.

I left that morning to bring my stepmom to get a rental car back home. The house has been on a lock box so when I came home about noon the workers were already there. There were two men who left quickly after I got home and didn't say much to me. One male left in a gold beat up car, which did not look company issued. Tuesday I was home all day. I went into the closet about 4 pm to file some papers and saw that my 2 tier filing cabinet, that was locked, was kicked in. Inside that I had a Honeywell safe that was also locked that the lock was picked out of. Inside that was about $5000 cash. It was everything I have saved. Inside that lock box was a smaller one with even more cash.These were cards my deceased grandparents had given me year after year that had meaning to me with kind words in them. He had gone through at least 4 piggy banks throughout my house. I also had two $2 bills taken and some foreign currency taken. My home  flooded, flipped up side down while I was away, my furniture destroyed and then on top of all that all my saving taken. The closet wasn't even put back to how I had it nor vacuumed. There were metal fragments left on the floor in there, showing the theft happened after the new carpet was put in. Both employees that day denied it to the detective, but I know exactly who they are and they're both guilty in my eyes. The company in Savannah hasn't apologized, taken responsibility nor offered us ANYTHING. Not even to replace the furniture they broke. Even after sending pictures of the damage in early January, I still have not heard anything back. Very unprofessional and the thieves are still working for them.



Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//