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  • Report:  #460408

Complaint Review: Paypal - Internet

Reported By:
- Corpus Christi, Texas,
Submitted:
Updated:

Paypal
paypal.com Internet, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I have been a responsible Paypal user since 2004. I am also a disabled American. I receive my benefits via a Social Security debit card issued to me. I have used that debit card to make purchases of personal items from Ebay repeatedly. I also have another debit/credit card listed. It is a pre-paid card. Last night a purchase of vitamins for $12.84 was flagged and my Paypal account is frozen! I am being told that the only way I can keep my Paypal account is if I go get a bank account and give Paypal the account information or apply and accept a Paypal credit card!!!! WTF? I am on DISABILITY! I have no money to open a bank account NOR do I wish to create debt on a credit card!!

Paypal is OUT OF CONTROL! They are trying to bully me into getting a bank account that I do not need and/or a credit card I do not need! Customer service was provided by idiots that barely speak English and incessantly repeat "DAT OUR POLICY!"

Paulacr

Corpus Christi, Texas

U.S.A.


2 Updates & Rebuttals

Edgeman

Chico,
California,
U.S.A.
They used to...

#2Consumer Comment

Thu, June 11, 2009

At one point Paypal did accept prepaid cards. I don't know if they still do. I did have a bank account setup at the same time though, so that might be why I got away with it. I've been using Paypal for eight years and have never been forced into a credit card that I didn't want.


Vaporize

DENVER,
Colorado,
U.S.A.
Paypal

#3Consumer Suggestion

Thu, June 11, 2009

I do not think paypal accepts prepaid cards, If you call them and talk to them, and act politely I find you get a long way with ebay companies, they will also allow the payment to go through. Ask for who ever is in charge.

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