- Report: #259878
Complaint Review: PAYPAL - San Jose California
-
Author Confirmed
Why?
PAYPAL
2211 North First Street San Jose, 95131 California, U.S.A.
Phone:
888-2211161
Web:
N/A
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Business Rating:
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PAYPAL, EBAY Failed to email as stated, No seller protection as stated, Executive Escalation associate doesnt call back! San Jose California
Iphones sold for 1457.98 on 30JUN2007
Funds authorized through PayPal from a VERIFIED user with legitimate feedback. No shipping address. Questioned as to why, and received the following.
EMAIL CORRESPONDENCE ILLICITED FROM EBAY MEMBER TO MEMBER
(Buyer)
santora 12 wrote:
Hello I've just sent you $1458 via PayPal
(2 payments by $729)
my shipping address:
J.D. K***
Abon-Yaschick St. #3, 8
Mirsabeuli
Moscow
125480
RUSSIA
Please declare the cost of the package content
as $350 to avoid taxes, also mark it as a "gift"
(not merchandise) & decribe the content as "phone"
(not iphone) - this is very important
because taxes in Russia are really high - 50%
Insure the package for the same amount
(the same cost, i.e. $350 should be everywhere
because it will be strange if content with
cost of $350 will be insured for $1500)
Also, please provide me the tracking number after the
shipment.
Thanks!
--- "eBay Member: docavlee" wrote:
> eBay sent this message to (santora12).
> Your registered name is included to show this
> message originated from eBay.
Transaction 02JUL2007, sent through USPS Express Mail International: tracking number EB 196122536 US
EMAIL CORRESPONDENCE
(Seller)
The phones were shipped out this morning at 0930 central U.S. time from Florida. Enjoy your product and thank you for payment.
Freddy
Shipment of product on 03JUL2007 at 0930 via Express Mail International.
PayPal allegedly sent emails on 02JUL2007, 04JUL2007, and 06JUL2007 the informing seller of unauthorized use of funds and temporary hold until resolved. I never received these emails. I receive emails from them of automatic payment, but never one of funds held. If I would have received the one on the 2nd of July, I would have never sent the items.
Key points:
1. All bases checked. Buyer was verified PayPal user. Ebay messages originated from authorized user with legitimate feedback. Proper English speaking and appropriate communication between seller and buyer through Ebay member to member link.
2. Funds authorized through PayPal 7/2/2007 from verified PayPal member.
3. Item shipped to addressee from who originated member to member contact was received. A buyer who was verified through PayPal
4. Email was sent with tracking number on 7/3/2007.
5. Seller checks bank account to see why funds not deposited and checks PayPal where he finds out that this situation is occurring before his very eyes.
6. Funds were placed on hold by PayPal for unauthorized use 7/2/2007. Alleged emails sent to seller on 7/2/2007, 7/4/2007, 7/6/2007 discussing unauthorized CC use. No emails were ever received. I WOULD HAVE NEVER SENT PRODUCT IF THESE EMAILS WERE SENT. THEY WERE NOT THOUGH!
7. Seller contacts PayPal where in not so many terms, resolution center states I am sorry but because of policy, we are unable to do anything about it.
8. THIS IS AN Ongoing scam that has happened before and paypal has yet to correct the situation so now sellers are dealing through paypal hazardly. Exact same scam, exact same address and nothing has been done about it.
Organized crime by Russian mob? Organized crime by PayPal? Something is for certain, paypal is unorganized when it comes to customer safety.
Everything online comes with a risk, but when an organization like paypal fails to warn it's customers appropriately, even after the SAME scam has happened that is inappropriate customer service. How many more people does this have to happen to in order to get corrected? There are two people that I know this has happened to.
This is an ongoing scam and no one, not even those we entrust with our products will do anything about it. 1457.98 dollars lost on a VERIFIED ACCOUNT" Sellers and Buyers Beware as Paypal says they will guarantee you your safety....
1. Contacted Ebay to report fraud. 7/6/2007
2. Contacted PayPal to report fraud 7/6/2007
3. Contacted USPS to attempt intercept of package. Unable to since it left country.
http://www.usps.gov/websites/depart/inspect/ 7/6/2007
4. Contacted Russian Post Office of where package is being sent.
5. Contacted FTC. http://ftc.gov/ on 7/7/2007
6. Contacted Sheriffs department in Pensacola, Florida and spoke with Deputy Sheriff B.Powell. XXXXXXX on 7/7/2007
7. Contacted computer crimes. 850-436-9630
8. Contacted FBI internet crimes. http://www.fbi.gov/cyberinvest/cyberhome.htm
9. Contacted Better Business Bureau http://www.bbb.org/ on 7/7/2007
10.Contacted Sheila on 7/7/07@ paypal to discuss matter further and submit email to PayPal [email protected]
11. Contacted Rich an associate at Executive Escalation for PayPal. Will not call back! XXXXXXXXXX
12. Contacted ATT /Cingular and submitted iPhones ESN numbers to prohibit activation of stolen phones.
ESN# XXXXXXXXXXXXX, XXXXXXXXXXX
13. Speaking with local attorneys as seller is being discriminated against. You can not reverse one case with the same circumstances and not do it for the other. Likewise, negligence is a factor since there is evidence of the same scam occurring to more than one person.
Alfredo
pensacola, Florida
U.S.A.
Click here to read other Rip Off Reports on PayPal
Funds authorized through PayPal from a VERIFIED user with legitimate feedback. No shipping address. Questioned as to why, and received the following.
EMAIL CORRESPONDENCE ILLICITED FROM EBAY MEMBER TO MEMBER
(Buyer)
santora 12 wrote:
Hello I've just sent you $1458 via PayPal
(2 payments by $729)
my shipping address:
J.D. K***
Abon-Yaschick St. #3, 8
Mirsabeuli
Moscow
125480
RUSSIA
Please declare the cost of the package content
as $350 to avoid taxes, also mark it as a "gift"
(not merchandise) & decribe the content as "phone"
(not iphone) - this is very important
because taxes in Russia are really high - 50%
Insure the package for the same amount
(the same cost, i.e. $350 should be everywhere
because it will be strange if content with
cost of $350 will be insured for $1500)
Also, please provide me the tracking number after the
shipment.
Thanks!
--- "eBay Member: docavlee" wrote:
> eBay sent this message to (santora12).
> Your registered name is included to show this
> message originated from eBay.
Transaction 02JUL2007, sent through USPS Express Mail International: tracking number EB 196122536 US
EMAIL CORRESPONDENCE
(Seller)
The phones were shipped out this morning at 0930 central U.S. time from Florida. Enjoy your product and thank you for payment.
Freddy
Shipment of product on 03JUL2007 at 0930 via Express Mail International.
PayPal allegedly sent emails on 02JUL2007, 04JUL2007, and 06JUL2007 the informing seller of unauthorized use of funds and temporary hold until resolved. I never received these emails. I receive emails from them of automatic payment, but never one of funds held. If I would have received the one on the 2nd of July, I would have never sent the items.
Key points:
1. All bases checked. Buyer was verified PayPal user. Ebay messages originated from authorized user with legitimate feedback. Proper English speaking and appropriate communication between seller and buyer through Ebay member to member link.
2. Funds authorized through PayPal 7/2/2007 from verified PayPal member.
3. Item shipped to addressee from who originated member to member contact was received. A buyer who was verified through PayPal
4. Email was sent with tracking number on 7/3/2007.
5. Seller checks bank account to see why funds not deposited and checks PayPal where he finds out that this situation is occurring before his very eyes.
6. Funds were placed on hold by PayPal for unauthorized use 7/2/2007. Alleged emails sent to seller on 7/2/2007, 7/4/2007, 7/6/2007 discussing unauthorized CC use. No emails were ever received. I WOULD HAVE NEVER SENT PRODUCT IF THESE EMAILS WERE SENT. THEY WERE NOT THOUGH!
7. Seller contacts PayPal where in not so many terms, resolution center states I am sorry but because of policy, we are unable to do anything about it.
8. THIS IS AN Ongoing scam that has happened before and paypal has yet to correct the situation so now sellers are dealing through paypal hazardly. Exact same scam, exact same address and nothing has been done about it.
Organized crime by Russian mob? Organized crime by PayPal? Something is for certain, paypal is unorganized when it comes to customer safety.
Everything online comes with a risk, but when an organization like paypal fails to warn it's customers appropriately, even after the SAME scam has happened that is inappropriate customer service. How many more people does this have to happen to in order to get corrected? There are two people that I know this has happened to.
This is an ongoing scam and no one, not even those we entrust with our products will do anything about it. 1457.98 dollars lost on a VERIFIED ACCOUNT" Sellers and Buyers Beware as Paypal says they will guarantee you your safety....
1. Contacted Ebay to report fraud. 7/6/2007
2. Contacted PayPal to report fraud 7/6/2007
3. Contacted USPS to attempt intercept of package. Unable to since it left country.
http://www.usps.gov/websites/depart/inspect/ 7/6/2007
4. Contacted Russian Post Office of where package is being sent.
5. Contacted FTC. http://ftc.gov/ on 7/7/2007
6. Contacted Sheriffs department in Pensacola, Florida and spoke with Deputy Sheriff B.Powell. XXXXXXX on 7/7/2007
7. Contacted computer crimes. 850-436-9630
8. Contacted FBI internet crimes. http://www.fbi.gov/cyberinvest/cyberhome.htm
9. Contacted Better Business Bureau http://www.bbb.org/ on 7/7/2007
10.Contacted Sheila on 7/7/07@ paypal to discuss matter further and submit email to PayPal [email protected]
11. Contacted Rich an associate at Executive Escalation for PayPal. Will not call back! XXXXXXXXXX
12. Contacted ATT /Cingular and submitted iPhones ESN numbers to prohibit activation of stolen phones.
ESN# XXXXXXXXXXXXX, XXXXXXXXXXX
13. Speaking with local attorneys as seller is being discriminated against. You can not reverse one case with the same circumstances and not do it for the other. Likewise, negligence is a factor since there is evidence of the same scam occurring to more than one person.
Alfredo
pensacola, Florida
U.S.A.
Click here to read other Rip Off Reports on PayPal
