- Report: #584312
Complaint Review: PC Market Inc. - Warrensville Heights Ohio
Reported By:
Aaron -
, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
PC Market Inc.
4364 Cranwood Parkway Warrensville Heights, 44128 Ohio, United States of America
Phone:
(440) 753-0333
Web:
www.pcmarketusa.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
PC Market Inc. Alex Kozlovsky, Julie Kaveshnikov, PC Market USA, OnlinePC Inc., Alvio Corporation, AvaPC.com, MGEpc.com, AccuBuy Computers Inc. PC Sales Scam - Take Money, Don't Ship Computer, Don't Respond To Emails Warrensville Heights, Ohio
On Jan 31, 2010 I purchased a computer from online retailer PC Market USA. On 2/1 said company accepted payment. It is now 3/22 and I have yet to receive the computer, a refund, or even a response to numerous emails. Of course their phone lines are busy 100% of the time. Here's how it works.
1. Purchase a PC via their online website.
2. PC Market Inc accepts payment and bills credit card within 24 hrs.
3. No shipment details or other confirmations of delivery after one week.
4. Buyer inquires via their online order status web form... no response.
5. Buyer inquires via email (because their phones don't work)... no response.
6. A week later get some made up story about moving their warehouse, and apologies for the delay, and the computer will ship next week.
7. Another two weeks pass, no shipment details, and still no responses to email inquiries.
7. Then finally... a response... and another made up story about shipping the PC next week. But also offering a refund!
8. Weeks pass... no refund... no more responses... PC Market Inc. makes off with $1019.56.
Beware, this company appears to use several different names: PC Market USA, PC Market Inc, Alvio Corporation, MGEpc.com, AccuBuy Computers Inc, etc. Turns out they are all located at the same address (but I thought they were moving?) in Warrensville Heights, OH. That must be some kind of computer warehouse!
Their website domain name (pcmarketusa.com) shows a registration to Alex Kozlovsky, and the Admin Phone number listed is (440) 317-1637. The only other name I have was from an email communication with someone at PC Market USA named Julie Kaveshnikov. Fortunately she offered her own personal cell phone number as a means to contact her for updates on the order until their phone lines were repaired. Sadly I have had no response to the voicemail I left for Julie at (440) 823-1759. But perhaps others will meet with success if their business line is busied-out.
1. Purchase a PC via their online website.
2. PC Market Inc accepts payment and bills credit card within 24 hrs.
3. No shipment details or other confirmations of delivery after one week.
4. Buyer inquires via their online order status web form... no response.
5. Buyer inquires via email (because their phones don't work)... no response.
6. A week later get some made up story about moving their warehouse, and apologies for the delay, and the computer will ship next week.
7. Another two weeks pass, no shipment details, and still no responses to email inquiries.
7. Then finally... a response... and another made up story about shipping the PC next week. But also offering a refund!
8. Weeks pass... no refund... no more responses... PC Market Inc. makes off with $1019.56.
Beware, this company appears to use several different names: PC Market USA, PC Market Inc, Alvio Corporation, MGEpc.com, AccuBuy Computers Inc, etc. Turns out they are all located at the same address (but I thought they were moving?) in Warrensville Heights, OH. That must be some kind of computer warehouse!
Their website domain name (pcmarketusa.com) shows a registration to Alex Kozlovsky, and the Admin Phone number listed is (440) 317-1637. The only other name I have was from an email communication with someone at PC Market USA named Julie Kaveshnikov. Fortunately she offered her own personal cell phone number as a means to contact her for updates on the order until their phone lines were repaired. Sadly I have had no response to the voicemail I left for Julie at (440) 823-1759. But perhaps others will meet with success if their business line is busied-out.
2 Updates & Rebuttals
JulieK
Ohio,United States of America
You may be right about the company.
#2UPDATE EX-employee responds
Wed, September 14, 2011
In fact, I know that the complaints filed against PC Market were legitimate. I worked there for a year and when I started working there they were a legitimate e-bay/online business. When the owner, Feliks Kabo, began to send out orders late I became weary of having to apologize to customers. Soon he was in debt to every supplier and to myself, I gave up on getting my pay after two months and left the company with them owing me $2,000+.
The person who submitted a report against the company put my name and personal contact information up, however I am in no way affiliated with the company and by the time I received his phone call I had not been working there for some time. I did offer to look into it because I felt bad and I know how it feel to have money owed to you. After numerous attempts to reach Feliks, I did not get a reply and since I work two jobs and go to school I apologize that I did not get back in touch but this is in no way my reponsibility, so please take my personal cell phone and name off of this website.
Again, I was not even employed there when I offered to help. I later found out the owner of the company became a Fed-Ex driver, only to later lose that job as well. I can provide contact information but it will probably not do you any good, seeing as how he owes his employees and God knows how many other businesses and customers.
Aaron
Hanford,California,
United States of America
Update
#3Author of original report
Thu, March 25, 2010
I was contacted by an employee at ABK Consulting (?) and informed that Alex Kozlovsky is the owner of the business that designed the website for PC Market USA. I'm told that he has nothing to do with this company, but his name shows up in the Organization Name field of the Whois search for "pcmarketusa.com" because his company developed their site.
I am told that Felix Cabo (aka Feliks Kabo) is the owner of PC Market USA. Attempts to reach Felix at (440) 318-4012 results in a message indicating "this subscriber does not accept incoming calls".
I have also filed reports with the Cleveland Better Business Bureau, the IC3 Complaint Center, Ohio Attorney Generals Office of Richard Cordray, Federal Trade Commision's Consumer Sentinal database, and my credit card company.
